In the O/E - Order Entry - Order Tab - Detail Section, give the Customer Item Number field a "Finder" (F5) so orders can be populated by the customer's item number. This will solve the problem of the seller's item number rarely appearing on customers' purchase orders.
Another way to skin this cat is to allow the Finder for the Item Number sort BY Customer Item Number, Starts with....
This data is already linked in I/C (Customer details) and is accessed by OE for printing on packing lists & Invoices. Why not allow orders to be created using this data?

by: Ruth L. | over a year ago | Operations Management