One of the email options should be to use the ship-to email address so that when emailing OE confirmations, invoices etc, they would be emailed to the correct ship-to not the main address. If this was at the time of running the report, it would be even better.
by: Eva P. | over a year ago | Operations Management
Comments
Would be great if the confirmations didin't default to the customer email but to the one entered on the order. Being able to make selection at the time of posting the orde which email field would be used for this purpose. Sometimes you want an order confirmation sent to the ship to email and the invoice sent to the bill to email.
Oh good idea Wendy
I agree with Wendy.
Yes Please I have a number of clients that is requesting this
Email is becoming so important we need these features improved.
Extremely important to sales staff who have only a few minutes to complete an order.
Web orders from Icinitti write to OE and place the email address in the Ship-To field. This is the only field populated to email corresponding order/invoice information.
Iciniti web orders ship to email address is not accessable when sending invoices. We have companies with several ship to addresses. We need the ability to email to the ship to email address entered during the order.
This has been the main complaint from our customers since going live this year. The various Distribution Centres require the order confirmation and packing slips while their head office requires the invoice for payment.