If the prepayment on order, shipment or invoice is wrongly keyed, it cannot be corrected. Options would appear to be:
a) provide the ability to edit prepayments in the O/E screens (I concede that there are difficulties here if the receipts have already been posted in A/R).
b) allow editing of AR receipts batches to make corrections back into O/E.
c) make receipt reversals reverse back through O/E.

I can see technical difficulties in implementing any of these, but something needs to be done. Maybe there's another way I haven't though of.

by: Mary O. | over a year ago | Operations Management