If you blank out the AR Contact under an AR Customer, it deletes the Person record in CRM marked as the A/R contact. Furthermore it first blanks there first name and last name, so you cant find them in the CRM database to "undelete" them easily.

This SHOULD NOT happen. It should never delete a record in CRM. It should simply "unflag" the Person as being the AR Contact.

Please fix ASAP!

Comments

  • 11 November 2021