When a user clicks the “Bank Entry” icon to reconcile an imported ofx transaction, she receives an error indicating that the transaction already exist, when it clearly does not. I’ve been informed that the program is working as expected by matching the ofx description to a bank entry description. Given that there are many scenarios where the description would be the same for several transactions in a given period, this has stopped the client in their tracks.

My suggestion is to have the program validate the amount AND description, then provide a WARNING instead of an error. In it's current state, the program is not usable.

by: Shane R. | over a year ago | Financial Management