Recently there have several times been features which have disappeared from one revision to the next, without any indication in the upgrade notices. Features should never be removed unless absolutely necessary, and then only with very clear notification. If development is responding to requests from some users that a feature be removed, then it should be done by adding a checkbox in Setup Options screen.
If it is absolutely necessary to remove a feature, it should be very clear in the upgrade notices and release notices.
Some such features have been mentioned in ideas in this forum. For example, it used to be possible to key an extended price on Order Entry lines instead of unit price. I have no idea when this disappeared but it is no longer possible.
by: Mary O. | over a year ago | General Enhancements
Comments
Agree entirely on this point, Who wants to pay for software maintenance only to upgrade and lose functionality. We have been caught by this several times over the evolution of the software. Progress is good but do not alienate existing users by removing functionality without a tick box to add it back if required. An example of this was the poor implementation of order entry in CRM 7.1
Before Sage bought Serialized Inventory, users could enter untracked Serial numbers on OE invoices. Now, users are forced to buy Serialized Inventory.
I think at one stage many transactions had a Job Number field that worked without PJC, but now users are forced to buy PJC.
For a long time, Finder Criteria worked when the user just pressed the next and last buttons on the entry field, but now the user has to open the finder every time.
Sage 300c web screen have dumped macros!!!
Negative AR Receipts