when you change the description on a item because there was a error etc. it should give you a option to update the price list description and well
by: Lazer R. | over a year ago | Customer Mgment (CRM)
Comments
Wait till a customer with a load of orders (Purchase or sales) on the system changes address / billing lcation. you have to manually re enter every address once the account details have been updated in AP or AR - nothing will overwrite an already posted item
Not even re-opening the order and posting again - it will default to the original details really frustrating!
And Sage will not fix it!
A Function to Update Item Description across all setup screens (IC Item, IC Price Lists....) would be extremely helpful.
Adding a change description function in the IC Item Number Change module could be an option as well.
The option should also allow you to change any pending unshipped orders as well.
Comments
Wait till a customer with a load of orders (Purchase or sales) on the system changes address / billing lcation. you have to manually re enter every address once the account details have been updated in AP or AR - nothing will overwrite an already posted item
Not even re-opening the order and posting again - it will default to the original details really frustrating!
And Sage will not fix it!
A Function to Update Item Description across all setup screens (IC Item, IC Price Lists....) would be extremely helpful.
Adding a change description function in the IC Item Number Change module could be an option as well.
The option should also allow you to change any pending unshipped orders as well.