In Accounts Payable, when you capture an invoice to a supplier/vendor that has been already captured, say a duplicate invoice, an error message does come up as per the screen attached.
However they have been complaints and Audit findings from some clients that , this is wrong as it is leading a user that they can change system from the very start. So is it possible that the message can be reading, “ Error: Description: Invalid input. Document number XXX for Vendor ZZZZ already exist. Without it specifying that a character has to be added but rather the onus should be on the user to add a character to it without the system (as per highlighted screenshot) being pre-emptive as that is deemed as too leading.
by: Caesar P. | over a year ago | Financial Management
Comments
We just upgraded from Sage PFW to Sage 300 ERP on 1-5-2015.
I NEED TO BE ABLE TO "OVER-RIDE" THE DUPLICATE INVOICE ERROR ("INVALID INPUT. DOCUMENT NUMBER FOR VENDOR ALREADY EXISTS").
We have 10 different sites/offices. For more than 20 of our vendors/utility providers, THEIR ACCOUNT# IS THE INVOICE#. We re-use their assigned ACCOUNT NUMBER, month after month, as our INVOICE#.
If i start making-up bogus invoice numbers, for ALL TEN OF OUR SITES -- for these 20+ vendors, they will absolutely/positively post our payments to somebody else's accounts!! It's gonna be an accounting NIGHTMARE!! =/
I NEED TO BE ABLE TO OVER-RIDE THIS ERROR MESSAGE & FORCE THROUGH A DUPLICATE INVOICE#!!! PLEASE HELP!!!
4-28-2015......SAGE 300 ERP -- YOU ARE KILLING ME!!!!!!! three months have passed. we STILL cannot over-ride the "duplicate document number" error in Accounts Payable. *****THIS IS ABSURD!!***** on what PLANET is it "good accounting practice" for me to be making-up bogus invoice numbers????? just so i can force-through invoices for our multitude of vendors WHO DO NOT USE INVOICE NUMBERS?!?!?!?!?!?!? i need to be able to over-ride the "duplicate document number" error message ((like we were able to do in Sage PFW)) and re-use the same VENDOR-ASSIGNED ACCOUNT NUMBERS in the invoice number field!!! that's what our vendors want to see on our check stubs. ((not some crappy, ridiculous, made-up invoice number))