When I go to enter an order for an OEM customer, I wish the Order Entry (and forms) would default to the item description set up in Customer Details within I/C Items and Price Lists. It will grab the item number and stick it in the Customer Item Number column, but it doesn't grab the description, and I'm not sure why. This way we can have different item descriptions for certain customers on certain items, and they will show up on the order paperwork for the customer.

by: Neal K. | over a year ago | Operations Management