Currently it only allows 20 mins before it times user out from the web screen.
System needs to have an option for users to configure the time out that suits their business environment.

by: Janice L. | over a year ago | Setup / Environment

Comments

• I also agree that it would be good having this configurable, but I know from other systems that they keep it short because of sensitive data being accessible - like banks or payroll systems (it is configurable at the backend too, so architecture-wise, it might be hard to achieve)

  by: Gavin C. | over a year ago

• I have also had clients ask about this. Sage Support eluded that it is a known request and that it may be changed to a longer timeout period in the future. No known date and nothing in the v2018 Release notes.

  by: Mona K. | over a year ago

• It would also be great if you add a time out on the desktop version so users doesn't stay logged in with wrong session dates.

  by: Shraga M. | over a year ago

• For web screens, have a look at the following two links…
  
  Browser disconnects users when they are inactive - https://us-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=220924260101803&guest=0
  
  Sage 300 Web Screens Adjust idle time logout session - https://www.sagecity.com/za/sage-300/f/announcements/144906/sage-300-web-screens-adjust-idle-time-logout-session

  by: Dawie N. | 8 months ago