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In the RMA module, add the Customer Claim Number to the OE Credit Note that is created.

by: Sharon L. | over a year ago | Operations Management
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The Customer Claim Number is entered into the RA but does not get added to the CN when a Credit Note is created. When the customer receives the Credit Note and has a system for tracking returns or damages of goods received, they should be able to trace the CN to their return /damage request.

by: Sharon L. | over a year ago | Operations Management

Comments

  • Idea posted Dec 2019.

    by: William W. | over a year ago