Sage 300 standard behavior allow existing items (with or without transactions) to be set as "Inactive". However, this will cause missing items in OE details lines, when it's a job-related transaction. There's no issue with normal non-job-related OE transactions. Meaning non-job-related OE transactions which are completed still able to view inactive line items.

Currently, Sage 300 users are unable to view inactive items in both incomplete and completed OE job-related documents. However, those inactive records still being kept in back-end SQL database. Can allow users to view inactive items in Completed & Job-related OE transactions? It's valuable for users to counter-check their Orders, Shipments and Invoices.

Thank you.

by: Lau S. | 2 days ago | Operations Management