I understand that as of now the refresh button in the EI Outgoing Document Processing feature only can be done manually by user.

The government indicates that e-Invoice validation should occur near real-time, typically within 2 seconds after submission. However, we have experienced cases where validation was only completed on the following day, even after multiple manual refreshes throughout the day.

To avoid delays and the risk of late submissions caused by this issue, could an automatic daily refresh of e-Invoice statuses be implemented?

For example, I mainly use the system for self-billed invoices, and there may not be transactions every day. As a result, I may not log in daily and could overlook refreshing the status on the following day due to workload commitments. An automatic refresh function would help ensure invoice statuses are updated promptly without requiring manual intervention.

by: Lai Fun L. | 2 days ago | Other