If the customer has an invalid email address, we get "Mail delivery failed. Use the Email tab on the Company Profile screen to send a test email and confirm that all settings are correct." The statement run fails and is left in an incomplete state.

A) It is not a problem with the email settings. Test emails from the Company Profile screen go through just fine. Customers in the statement run prior to the one with the invalid email address have received their statement.

B) We have to look at the ARSTCUS records to determine which customer has the invalid address. Please report the real error: Customer XYZ has an invalid email address.

C) Better yet, skip this customer, continue the statement printing and report all exceptions at the end so they can be corrected and those individual statements can be sent.

Thank you.

by: Rob S. | 24 hours ago | General Enhancements