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Votes
2
11-2 Email - Report attachment name defaults to "service Invoice & ...
11-2 Email - Could the "Report attachment name Default to "Service Invoice & includes the actual invoice #" Accounts Receivable team wants this when trying to collect ...by: Lisa M. | 5 months ago | Last activity 5 months ago | Status changed 5 months ago | Service Receivables
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Votes
2
Phone number on Client's Location
Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...by: Melanie A. | over a year ago | Last activity 9 months ago | Status changed over a year ago | Service Receivables
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Votes
2
Would like to be able to add a link or bar code for payment on all ...
would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...by: Jan H. | 10 months ago | Last activity 9 months ago | Status changed 10 months ago | Service Receivables
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Votes
2
Calculating sales tax on only material under the Estimating (9), ...
Calculating sales tax on only material under the Estimating (9), Assemblies (3) - When entering in a flat rate for our plumbers to use a part assembly for a job with ...by: Cheryl H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
dispatch board - Indicator or ability to see WO's for same location ...
It would be great to have the ability to see if there are other work orders for the same location within a given amount of days. The amount of days could be a user ...by: David H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Client search
I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...by: Yvonna R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Have Service (SR) Contract Posting create WOs for generic dispatch ...
Contracts are created and posted to generate an invoice. Perhaps this is a user error - but we still need a WO to satisfy the Mtc contract. We would like to be able to ...by: Trey B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
location tax district for WO's not pulling in
The locations have a tax district field/column, but when you create a WO for that location, it is not filling in the tax district, like it would if you were billing a job ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Sales Zip code report
We need a report that shows how many works orders are performed within a zip code within a specified date range. We live in a big city where we need to split it up for ...by: Sammy R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
work order average cost
At the moment when using a part for a work order/service invoice, it automatically pulls what the default cost is, and not the average cost. We believe it would be more ...by: Tristan H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Service WO template should exclude the payroll labor from original ...
We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Billing Cycle Tri-annual/Specific Months
In 11-2 Billing cycle drop down it would be helpful to have an option to chose specific months. We have some clients that want a tri-annual contract or very specific ...by: Kim H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
In the 11-2 service workorder, the client look up should be by last ...
In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...by: Regina S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Discount by Cost Type
In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Option for Default Tax Districts on PO's when using Service Workorders
Using 11-2 Service Work orders when you choose to create a PO it automatically populates the Tax District with the customers Tax District. You should be able to choose a ...by: Sue C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Lock Billing Service contract add on
Hi, In the Billing tab, add a toggle that is linked to the expiration date. It would either prevent further (additional) billing of the service contract after the ...by: Richard K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Voids need to keep the same order # and invoice #
When changing a record in 11-2 (essentially creating a void) the order # and record # need to stay the same on the new record #. This used to be the case up until a ...by: Candy A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Service Receivables description line on invoice tab for row 2 etc. ...
Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...by: Kathy G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Create a recurring service receivable revenue module
Create a recurring service receivable module similar to 3-11 in Accounts Receivable. This would be helpful for monthly recurring revenue. Currently it is possible to ...by: Rosie A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Expand Attachments function in Service Locations and Service Equipment
It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...by: Walt M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
By Category
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