• Votes

    4

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    4

    applying multiple payments before posting 11-2

    As a service company, we come across projects that we receive deposits, sometimes multiple deposits. We can not apply the deposits to 11-2 work orders unless it is ...
  • Votes

    4

    Work Order Selection for Posting

    When in the 1-2 Screen and I want to post Open Work Orders, I click on Post, the click Multiple Records. The list shown does not include all the Unposted Open Work ...
  • Votes

    4

    Markup % Hides Price

    When printing out a service invoice in 11-2 whenever there's a markup % added to the invoice the price and the Ext Price are blank. I would like the computed total for ...
  • Votes

    4

    11-2 Work Order, Control bar drop down, Client #

    I have found many times that the Client Name instead of the Client # on the 11-2 Work Orders Control Bar drop down would be much more useful. While posting invoices in ...
  • Votes

    4

    Add display lookup window for client PO in the service module - 11 - 2

    would love to be able to search by Client PO #'s in 11-2 billing screen
  • Votes

    4

    Service Invoice Profitability Reports - Fix

    The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...
  • Votes

    4

    Sage SSO App needs to incorporate the directions feature on work ...

    The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.
  • Votes

    4

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    4

    Need to be able to delete a dispatch in SSO by admins

    Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...
  • Votes

    4

    Expand the API to address Service Work Orders

    We have developed an on-line ordering website and are processing these orders through the service module. We would like the API to be expanded so that we could drop ...
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    3

    Ability to Create a Template for Work Order Notes Section

    When we send service invoices, basically every single notes section is the same with some very minor adjustments. It would be nice to be able to save a template that ...
  • Votes

    3

    Customer issued standing purchase orders

    We would like the ability to record a standing purchase order from a service client, either for all their locations, or for each location individually, so that it ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    3

    The dispatch tab on 11-2 Work Orders should auto generate the info ...

    If this auto filled by using the info on the Job Labor Journal Date (6-1-3-01) it would save lots of time having to enter each employee and the hours spent especially for ...
  • Votes

    3

    posting service contracts is blocked from new GL posting feature by ...

    When we turned on the new posting period to match transaction date box in 1-8, our service contract records in 11-2 will no longer post. If we turn off the feature we ...
  • Votes

    3

    Ability to enter multiple client records for clents who have the same ...

    We have multiple clients who have the same name, are unrelated, and different addresses.
  • Votes

    3

    Allow for Account and Subaccount fields to be associated with a ...

    When employees add parts to the invoice through SSO or when a dispatcher adds the parts in the 11-2 invoice details certain critical fields are populated but the Account ...
  • Votes

    3

    Allow Status 8 to post to cost (inventory) to GL.

    We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...