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Votes
9
CRM PROSPECT QUOTING, EMAILING and QUOTING HISTORY
CURRENTLY, when entering a quote for a prospect from the CRM into the ERP you cannot email that PROSPECT a Quote (prospect quote) from the ERP. (Like you do for a ...by: ERP S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
When a Sage CRM On The Fly order is created, the customer notes and ...
When a On The Fly order is created in Sage CRM, the customer notes and credit checking boxes should pop up in the same manner as when you start at sales order entry. ...by: Cooper B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
Create a mapping tool so one can map fields between CRM and Sage 100 ...
It would be extremely useful if one could map fields between CRM and Sage 100 to be updated when the system synchronizes the data. This will extremely useful for UDF ...by: Avron K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Change customer support looped music every so often.
Current one has been there a long time and is of poor quality also. If one is aggravated at having to call support. Then have to be on hold for an extended period of ...by: Paul H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
CRM - SQL French Collation
Hi, In CRM the supporter collation for French language should be Accent Insensitive CI_AI. Because a lot of name in French has accents and this causes to have data ...by: Stéphane S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
When looking up invoices in Customer Maintenance, the forward/back ...
should apply only to that customer's invoices. In 4.5, they scroll through all invoices. Thus, if you want to look through a customer's invoices for a certain ...by: Melinda B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
order entry by role
we would like to limit order entry access to specific customer numbers based on user role. For example, only those in the warranty user role should be able to enter ...by: sarah l. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Inventory Inquiry History Tab - ability to have warehouse default to ...
We have several warehouses. When we check Item Inquiry (History -Tab 4), the system automatically defaults to the main warehouse. Users in other warehouses have to ...by: Ed W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Last contact / Interaction Date report
I need a report that allows me to implement an account lead policy. Ideally, I need to track accounts that have not had any attempts to contact or new notes in the ...by: Bill E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Sales Order & Quote History screens, when previewing, a small window ...
When previewing an invoice, a small window flashes on the screen that isn't there long enough to read. It's actually quite bothersome & just seems to interfere with ...by: Janet S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
See a Notification that a Memo exists against a line item in Customer ...
To be made aware a Memo exists against a line item instead of having to double click each line item to see if there is an note entered against it. Some ideas: -have a ...by: Tosha R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Customer Maintenance "Items" page
This drop-down page should show the year-to-date sales rather than just the first quantity sold in the current year (or whichever year). We have customers who order the ...by: Sheila N. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
i would like to be able to add another deposit to a cash receipts ...
Instead of going directly to post a cash receipt deposit, could the system ask if you have another deposit to enter. Then several ACH deposits could be enterred in the ...by: Pam B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Add more ship to addresses in Customer Profile
We have a customer that has more than 20 ship-to addresses. I would love to see an option to add more than 20by: Debbie M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Entering a new order via Sage CRM cannot see City and State fields of ...
When selecting to create a new order when you have not got a company selected in CRM, one cannot see the city and state fields of the company list. Therefore, if you have ...by: Avron K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Create a Ship Via Code field in the saved ship to Addresses
In customer maintenance you can set a ship via code to auto populate in an order once you choose that customer. Make it possible to add that option to the Ship to ...by: Jennifer J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
17
Mapping of UDF's from MAS to SageCRM or from SageCRM to MAS in an EES ...
The ability to Map and display custom fields between MAS and SageCRM in the EES configurationby: Susan D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Solo users for EES installations - (off line users who can sync later)
Add the option for offline users in an EES installation to be able to work offline and sync later.by: Susan D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Allow Filters in Sage MAS EES CRM Relationship Wizard
Provide the ability to enter selection criteria when running the CRM Relationship Wizard. For example, if a company has been on MAS for many years, they may not want ...by: Chris W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
20
A way to know if a customer is tax exempt when adding a new ship to
When we add a new ship-to address for a customer, we need a way to know that the customer is already setup as tax exempt for the bill-to and other locations. Right now ...by: Carolyn W. | over a year ago | Last activity about a year ago | Status changed over a year ago | Customer Mgment (CRM)