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Votes
2
Service Receivables description line on invoice tab for row 2 etc. ...
Description defaults to whatever was on line 1, and delete key doesn't take it out. You must enter to next field, go back, click on the description to highlight it, then ...by: Kathy G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
maintain quote information on Service Work Order
It would be nice to be able to see what was quoted vs what was billed on a work order; when you change a work order to a quote, and the billing information changes, you ...by: Jenna Y. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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Votes
1
Price Override Warning / Limit for Work Orders
Right now there is nothing to prevent someone from selling a part for pretty much anything they want to; there should be a tolerance that can be set, or by employee for ...by: Jenna Y. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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Votes
3
Ability to enter multiple client records for clents who have the same ...
We have multiple clients who have the same name, are unrelated, and different addresses.by: Becky G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Voids need to keep the same order # and invoice #
When changing a record in 11-2 (essentially creating a void) the order # and record # need to stay the same on the new record #. This used to be the case up until a ...by: Candy A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
"client outstanding balance of $X.XX" showing in service receivables
Should be able to set permissions for employees who have access to 11-2 work orders to prevent them from seeing the pop up reminder stating the outstanding balance. Often ...by: Melissa J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
When more than one person can open the same Work Order at once, it ...
If we have our dispatch person and accounting person in the same work order updating notes, the first one that saves and exits will be erased when the second person exits ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Have Service (SR) Contract Posting create WOs for generic dispatch ...
Contracts are created and posted to generate an invoice. Perhaps this is a user error - but we still need a WO to satisfy the Mtc contract. We would like to be able to ...by: Trey B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
11-2 Billing Cycle Tri-annual/Specific Months
In 11-2 Billing cycle drop down it would be helpful to have an option to chose specific months. We have some clients that want a tri-annual contract or very specific ...by: Kim H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
Work Order Salesperson Default
Please default the Salesperson in WO from the client table. It would be really nice if you choose the option of default from client OR Job - but if not - client ...by: Greig S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
Add a cell/spot to show who posted the Service Inovice in 11-2 Work ...
It would be helpful to have an additional User Cell or in the Record History in 11-2 to be able to see who posted the work order to Open. We have 2 departments that work ...by: Aurelia D. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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Votes
6
11-2 Service Work Orders and repeat billings
Add the ability to generate regular, repetitive contract billings from an 11-2 Work Order (status 7) record. This enhancement request is forwarded on behalf of the ...by: Kenneth K. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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Votes
3
Allow for Account and Subaccount fields to be associated with a ...
When employees add parts to the invoice through SSO or when a dispatcher adds the parts in the 11-2 invoice details certain critical fields are populated but the Account ...by: Erik v. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
ONE step warranty service invoice that pulls inventory and increases ...
Would like to have a status of warranty that would pull parts from inventory and also post to a designated GL and Job.by: Sonja W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Service Receivables Billing Rates
Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Service Receivables Billing Rates
Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Allow an alternate GL Control account for S/R customer deposits
Currently, using the "Deposit" entry on a Service Receivables Work Order creates a "credit memo" in Service Receivables. The Debit account can be specified when setting ...by: Pam S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Searchable Work Order Selection for Posting
In 11-2 work orders->Post-> Multiple Records. This screen only displays/sorts by record numbers and not by any other column. Who would want this: Everyone that creates a ...by: Richard K. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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Votes
8
Unable to edit a posted transaction without voiding the previous
Unable to edit a posted transaction without sage voiding the previous, then when you search the work order or invoice it brings the “void” one up first. It should not be ...by: Kenneth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
See attachments to POs on the Work Order where the PO was generated
Please add the ability to see all attachments on the WO including attachments on POs that were generated from the WO. Just like we can see all attachments related to the ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed 12 months ago | Service Receivables
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