• Votes

    12

    Entering Service Work Orders

    It would be nice if the Client P.O.# defaulted (from the Receivable Client record) rather than having to populate it by entering through the field.
  • Votes

    4

    SAGE 100 Canadian Version 19.4 - Removing Void Records from 11-2 and ...

    Would help tremendously to have the ability to remove all the void work orders [screen 11-2] and all the void progress bills [screen 3-7] - in 11-2, once the record has ...
  • Votes

    11

    3-3-1 cash receipt - ability to reprint for customers that have ...

    need to reprint receipts for customers that have lost or misplaced them. We always offer to reprint an invoice with zero balance but some customers just want the receipt
  • Votes

    1

    11-2

    I would like to have the ability to select a GL sales account for a "part" when it is needed to be different from the default acct # for example: we have set up a ...
  • Votes

    2

    Phone number on Client's Location

    Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    1

    Work Order Scheduled Field-Add ability to RENAME

    When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?
  • Votes

    7

    11-2 Invoice Detail - Markup%

    In 11-2, The Invoice Detail Tab. Having the ability to Markup individual line items. Right now it marksup the whole invoice.
  • Votes

    1

    Need to be able to create a time and material billing for 11-2 off of ...

    We are having to do too much leg work to create an invoice. We should be able to utilize the actual job costs and have the system create the bill. Its very hard to grow ...
  • Votes

    3

    Customer issued standing purchase orders

    We would like the ability to record a standing purchase order from a service client, either for all their locations, or for each location individually, so that it ...
  • Votes

    2

    Would like to be able to add a link or bar code for payment on all ...

    would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...
  • Votes

    1

    Outstanding Deposits

    When receiving a Deposit of a Service Invoice the deposit automatically posts to the bank. I many cases the deposit isn't received at the time it is entered in the work ...
  • Votes

    2

    11-2 Email - Report attachment name defaults to "service Invoice & ...

    11-2 Email - Could the "Report attachment name Default to "Service Invoice & includes the actual invoice #" Accounts Receivable team wants this when trying to collect ...
  • Votes

    5

    PO ship to address from work order when generated from WO

    For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...
  • Votes

    4

    Need a different credit card processor than Paya

    Please offer a different integrated credit card provider than Paya. Paya does not support a tap/swipe card reader. The only swiper that works is Magtek which has been ...
  • Votes

    7

    Inventory on Edited Service Orders

    When you edit a service order, the system will post the edited transaction before it will post the voided transaction. This is an issue as it will take the parts out or ...
  • Votes

    18

    Warn if 11-2 Work Orders and Invoices is creating a duplicate Order & ...

    If two users create work orders but neither saves they will both have the same order and invoice numbers but the record numbers will be different. I have had several ...
  • Votes

    7

    Service Receivable - Service Locations on Sage 100 Contractor.

    Service Receivable - Service Locations on Sage 100 Contractor. We have property management customers who restructure their management teams. In turn this causes ...
  • Votes

    5

    Warning pop-up when a scheduled dispatch end time is before the start ...

    For example: I enter the times manually and schedule Joe's service at Burger Den from 9 AM to 8 AM instead of the other way around. Sage allows this to happen and then ...
  • Votes

    10

    Customer Deposits within the service module

    We invoice exclusively through the service module. Customer deposits have to be entered 3-2 instead of a normal cash receipt. Yes, this tracks it to the work order so ...