• Votes

    3

    In SM, Nothing should be greyed out should have full control, need to ...

    Sometimes we change a work order from "quoted" to "T&M" and vise versa, in SM we have to create a whole new work order to do this and get our accounting team to transfer ...
  • Votes

    2

    Service Management - Add a field for Service Coordinator or Dispatcher

    We have more than one Service Coordinator or Dispatcher. We need a field in the Work Order to identify which Service Coordinator or Dispatcher is handling each Work ...
  • Votes

    1

    In Service Management Daily Processing, let us Roll ECards for a ...

    We have multiple DBoards, and only want to roll the ECards for a specific DBoard.
  • Votes

    1

    Allow for a default selection for billing option in agreements. ...

    Please allow us to select with Billing option we would like for it to default to.
  • Votes

    1

    SM customer PO # on reports

    a report show customer invoice, invoice amount and customer PO #. Thank you
  • Votes

    3

    Call Type Interchangeable

    When setting a work order up as "quoted", sometimes as that work order develops it moves into T&M, the software does not allow you to switch between the 2 and it should, ...
  • Votes

    4

    Export Materials between jobs

    As we are not able to switch call types on a created work order, sometimes we have to create a new work order with a different call type, when doing this we have to minus ...
  • Votes

    5

    Register screen is so tiny

    We need to be ablet o "maximise" the register window screen on SM. i can only see 3 lines at a time, this is not efficient. please make it so we can make the screen fit ...