• Votes

    2

    Discount by Cost Type

    In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.
  • Votes

    3

    Defaults set for Purchase Orders should also apply to POs created from ...

    You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...
  • Votes

    6

    3-6 client equipment is tied to a client location but wont populate in ...

    We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...
  • Votes

    1

    Need to be able to create a time and material billing for 11-2 off of ...

    We are having to do too much leg work to create an invoice. We should be able to utilize the actual job costs and have the system create the bill. Its very hard to grow ...
  • Votes

    3

    Customer issued standing purchase orders

    We would like the ability to record a standing purchase order from a service client, either for all their locations, or for each location individually, so that it ...
  • Votes

    2

    Would like to be able to add a link or bar code for payment on all ...

    would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...
  • Votes

    1

    Outstanding Deposits

    When receiving a Deposit of a Service Invoice the deposit automatically posts to the bank. I many cases the deposit isn't received at the time it is entered in the work ...
  • Votes

    2

    Expand Attachments function in Service Locations and Service Equipment

    It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...
  • Votes

    5

    Service Invoice Tab

    It would be helpful to have more columns we could show in this display window. Some companys have several locations and sometimes when needing to find an old invoice it ...
  • Votes

    2

    Service WO template should exclude the payroll labor from original ...

    We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...
  • Votes

    11

    client / location warning for Service

    Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.
  • Votes

    2

    location tax district for WO's not pulling in

    The locations have a tax district field/column, but when you create a WO for that location, it is not filling in the tax district, like it would if you were billing a job ...
  • Votes

    6

    WO numbering default to next needs to be the highest next

    Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at ...
  • Votes

    2

    Sales Zip code report

    We need a report that shows how many works orders are performed within a zip code within a specified date range. We live in a big city where we need to split it up for ...
  • Votes

    8

    Creating POs to multiple vendors from one work order

    Since we have to generate the PO directly from the Work order window in order to link the PO (and therfore corresponding AP invoices and job cost), users would like the ...
  • Votes

    4

    11-2 change status of multiple work orders

    I would like to be able to change the status of multiple service orders to complete or void instead of having to go into each service order.
  • Votes

    5

    Show quantity on Hand in Inventory Location Grid for Work ...

    When invoicing you will get a error if there is not enough inventory on hand for the part entered from a particular location. If the quantity on hand was an option to ...
  • Votes

    4

    Work Order Billed with no billing date

    When posting a work order with no billing date entered, the system should give you an error message. If an employee does not get a billing date on the work order when ...
  • Votes

    4

    Assembly Price & Cost

    The ability to report (or invoice) on Assembly Costs and extended Price. This is especially relevant in Service Invoices. There is a need to show the billed price per ...
  • Votes

    3

    The dispatch tab on 11-2 Work Orders should auto generate the info ...

    If this auto filled by using the info on the Job Labor Journal Date (6-1-3-01) it would save lots of time having to enter each employee and the hours spent especially for ...