-
Votes
6
Option to update prices in existing work orders
We do monthly, yearly and various other time frame services on equipment we install. We do not use service contracts. We have agreements with our customers that if ...by: Teri W. | over a year ago | Last activity over a year ago | Status changed 4 months ago | Service Receivables
-
Votes
8
Customer check number
An A/R or Service Receivables customer recieves a past due notice in the mail. Calls our office to say they paid the invoice and they have a canceled check. We need to ...by: Brenda H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
5
Adding finance charge to a recievable customer
When creating a statement WITH finance charges - do NOT create another invoice number. We manually enter our invoice numbers so when we create an invoice number 1234 and ...by: Brenda H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
9
Too many 0's on invoice...
The Qty, and Price fields on invoices have too many zeros, it should only show the actual number like 14.5 not 14.500000 or 45 not 45.000000by: Devin J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
9
Printing an invoice vs Work Order
I cannot believe that this wasn't an option from day one, but there has to be a way that work orders default to printing as a work order and invoices default to printing ...by: Devin J. | over a year ago | Last activity about a year ago | Status changed 4 months ago | Service Receivables
-
Votes
3
When our field techs enter parts in the Sage Service Operations module ...
When I print our job cost journal to reconcile jobs, without the costs showing up in it we have to search in the WO invoicing screen and manually enter parts the field ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
Change it so I can set different required fields for work orders than ...
I would make much more sense to seperate the work order/quote/invoice processes so things like required fields could be different for the 3by: Devin J. | over a year ago | Last activity over a year ago | Status changed 4 months ago | Service Receivables
-
Votes
10
Add phases to Work Orders
There are a lot of folks who would use Service to dispatch crews but cannot if they do phased work like subs in the new home sector.by: Jim C. | over a year ago | Last activity over a year ago | Status changed 4 months ago | Service Receivables
-
Votes
12
Hide dispatch board columns/Multiple boards
Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...by: Danielle H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
5
Time-off/Calendar notes
Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
21
We would like to suggest that "Completed" work orders be able to be ...
We would like to suggest that "Completed" work orders be able to be viewed under the Client Screen. Currently when you put a work order into "Completed" status you must ...by: Jennifer H. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
-
Votes
5
Search for customer by phone number in look up window.
When entering into look up windows attempting to search by customers full phone number it does not pull up any information based on search criteria entering the customers ...by: lacey w. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
4
Service Invoice Profitability Reports - Fix
The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...by: Kay K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
1
11-3 scheduling from the dispatch board, not pulling default Priority ...
PROGRAM PROBLEM 11-2 - I have set my default priority on the dispatch tab. If I'm on the dispatch board and highlight a time frame and create a new work order the ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
7
Client Account Status Warning for New Work Orders
When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...by: GREGG C. | over a year ago | Last activity over a year ago | Status changed 4 months ago | Service Receivables
-
Votes
11
Service Receiveables 11-2
Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...by: Danny L. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
-
Votes
16
11-2 Service order costs need to show if hours were REG, OT, or DT
In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...by: Alina S. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
-
Votes
28
It would be very helpful to be able to have more than 1 work order ...
Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...by: Amanda L. | over a year ago | Last activity about a year ago | Status changed 4 months ago | Service Receivables
-
Votes
6
Service Order Name/Description should display when I enter Work Order ...
When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...by: Charlotte C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
-
Votes
11
Move inventory on completed work orders
Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...by: Jenna Y. | over a year ago | Last activity about a year ago | Status changed 4 months ago | Service Receivables
By Category
- All Categories
- Accounting Reports (120)
- Accounts Payable (482)
- Accounts Receivable (447)
- Equipment Management (41)
- Estimating (117)
- General Ledger (126)
- Inventory (57)
- Other (267)
- Payroll (689)
- Project Management (370)
- Review and Reporting (147)
- Scheduling (48)
Service Receivables (166)- Utilities (90)
