• Votes

    3

    Inactive Person in Sage CRM

    It would be nice to mark a person in CRM inactive, irrespective if they have opportunities. If the person is no longer with the company, the opportunity should stay with ...
  • Planned

    4

    Bring back the CRM Customer Statistics tab for the Sage 300 2019 ...

    After upgrading Sage 300 to 2019 the CRM customer statistics tab no longer exists. While all this information still can be accessed in CRM, it is really inconvenient to ...
  • Votes

    9

    Sage 300 (2018) The ability to apply multiple prepayments to an ...

    Our clients make more than one prepayment before they are invoiced and currently only one prepayment can be applied to the invoice. I would be easier to have the ability ...
  • Planned

    4

    Track 3 addresses for a customer: Customer Address, "Ship To" Address ...

    When dealing with large organizations we typically have to manage 3 addresses. Sage gives us the ability to manage 2. We also need to be able to mail or email the invoice ...
  • Votes

    3

    CRM 3CX PBX intergration

    Provide configuration for Sage CRM to 3CX PBX integration.
  • Votes

    2

    Ability to print statements at any time.

    Currently if I said the statement printed OK I can no longer print another statement for that account. I must say it did not print OK and then I can reprint. What's up?
  • Votes

    4

    Sage 300 Integration with Sage CRM : Quote/Order Items -Add Line ...

    In the previous version of integration, when adding quote/Order items , the new line was automatically available. In the web screen integration- User need to click on the ...
  • Votes

    2

    Set a default territory on a CRM integration with Sage 300

    When adding a Sage 300 integration, there needs to be a field to set the default territory of the company and person record. At the moment, everything goes into ...
  • Votes

    1

    When creating Reports, can the dropdown for views be sorted ...

    When you select New Report, then select the dropdown to select a view, the list is sorted by the view name and not the view caption. The list is difficult to read.
  • Votes

    4

    MultiFactor Authentication for SageCRM

    Many of our customers are requesting enhanced security in CRM like MFA, with a Google Authenticator Code at login. This is pretty much standard practise for any modern ...
  • Votes

    4

    Update CRM Workflow / status from a communication / task

    Most people work from calendar / tasks and would like to update the status of a lead / company / opportunity / case from the communication / task screen. Please add the ...
  • Votes

    7

    Person Merge - add an option that allows me to keep existing company ...

    When I merge two people, the oppos, cases, leads, communications, etc. are moved to the new person; that's great. But it also changes the Company reference as well on all ...
  • Votes

    2

    Sage CRM should have a feature to change / reassign territories

    There should be a feature in Sage CRM to reassign territories to companies. Every year or so we redesign our sales territories and need CRM to effect those changes on ...
  • Votes

    9

    SageCRM calendar in 15 minute increments

    Within SageCRM it would be great to have the ability to breakdown your calendar into 15 minute increments just like you can inside of Outlook.
  • Votes

    7

    Mass email to other address than Business

    We created a Third email field wich containes all the emails from our web site, but we also have business email adress for our contacts. We are unable to send mass emails ...
  • Votes

    2

    Reports and Groups results including Null Values

    In Groups and Reports when we select “Does not match any of the values” Search criteria for a combo box field type, the result does not include the NULL values. We ...
  • Votes

    6

    Sage CRM - Change info displayed in appointment on Calendar and ...

    When viewing the Calendar by day, it would be nice to modify whats shown on the appointment grid for each appointment. For instance the ability to add the Opp/Case ...
  • Votes

    9

    CRM needs better functionality for dynamic selection lists

    CRM needs the ability to have selection lists be dynamic based upon another field. The current methods are clumsy work arounds.
  • Votes

    6

    Incorporate 'Private' functionality in CRM like Outlook

    In Outlook when users are using shared calendars, if somebody flags something as 'Private' other users can still see that appointment for that person, but can't ...
  • Votes

    2

    Provide for selective updates to company or person from Excel sheet.

    a couple of years ago we had a custom ASP page written that allowed a user to create a Excel sheet for updates to company and or person records. The way it worked is ...