• Votes

    8

    Ability to enter a quote for a specific person and/or address.

    We need to be able to enter a quote for a specific person and/or address. Currently the bill-to address for a quote is ALWAYS the company default address. An additional ...
  • Planned

    17

    crm copy quote

    In CRM, we need to be able to create a new quote based on a copy of an existing quote. Can we have a feature to copy a quote to a different company/person/opportunity. ...
  • Votes

    5

    Merge Cases

    It is quite often that a customer will either forget to use the case reference number in the subject or they will send a followup case that relates to the same issue and ...
  • Votes

    1

    Reopen Closed Case Email

    It is quite frequent that a customer will ask a followup question to a solved case. If they actually use the same reference number in the subject line for that same ...
  • Votes

    3

    crm - Inherit Company details when Creating a Person

    At the moment most of the obvious fields are inherited from the company record. However the following two are not - these are very important to ensure that the manager ...
  • Votes

    6

    CRM - Change pointer to hourglass when processing.

    when clicking Save, or Change, or any activity that requires the user to wait for the system to process, please change the pointer to the hourglass pointer, to inform the ...
  • Votes

    4

    CRM - Add filter box to the Company->Person tab's list

    All other lists seem to have a filter box next to them, this one seems overlooked.
  • Votes

    1

    Communication reports filter off Groups in SageCRM

    We are constentally having to manually check on accounts one at a time to find out if our staff contacted them. If we could simply create a group, run a report with date ...
  • Votes

    1

    Retracted*

    --
  • Votes

    11

    Sure would be nice when a customers information is entered ...

    Right now we have to delete an order and redo it just to get a correct address for that order.
  • Votes

    4

    crm address search

    You are unable to do a search of all the company address from the company search screen. It will only find the address that has been flagged as default. The point of CRM ...
  • Votes

    2

    Support Collections Manager for Sage CRM & Sage 300 ERP

    The SageCRM Collections Manager for Sage 300 ERP is an excellent product written by Andrew Blackmore that appears to be in beta. "Once your unpaid Sage ERP Accpac ...
  • Votes

    5

    Sage CRM - Installer - include IIS Settings

    Create a Sage CRM installer that includes IIS settings. This will reduce the installation time significantly.
  • Votes

    2

    Sage CRM - Aggregated Logging for Troubleshooting

    Aggregate all CRM, Tomcat, Jakarta, etc. logs into one easy to read format with filters. Like the windows event log.
  • Votes

    4

    Update CRM Workflow / status from a communication / task

    Most people work from calendar / tasks and would like to update the status of a lead / company / opportunity / case from the communication / task screen. Please add the ...
  • Votes

    7

    Person Merge - add an option that allows me to keep existing company ...

    When I merge two people, the oppos, cases, leads, communications, etc. are moved to the new person; that's great. But it also changes the Company reference as well on all ...
  • Votes

    2

    Sage CRM should have a feature to change / reassign territories

    There should be a feature in Sage CRM to reassign territories to companies. Every year or so we redesign our sales territories and need CRM to effect those changes on ...
  • Votes

    9

    SageCRM calendar in 15 minute increments

    Within SageCRM it would be great to have the ability to breakdown your calendar into 15 minute increments just like you can inside of Outlook.
  • Votes

    7

    Mass email to other address than Business

    We created a Third email field wich containes all the emails from our web site, but we also have business email adress for our contacts. We are unable to send mass emails ...
  • Votes

    2

    Reports and Groups results including Null Values

    In Groups and Reports when we select “Does not match any of the values” Search criteria for a combo box field type, the result does not include the NULL values. We ...