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Votes
3
Service Management work order numbers should be able to use alpha ...
service management set up should allow for alpha characters. Between jobs, purchase orders, cost codes and service module there are only so many numbers usable before ...by: sonjia w. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
1
Flat rate part setup in Service Management
When flat-rate parts are setup or amounts are changed, the user has to manually calculate and enter the Total sale amount. If the Total sale amount entered is not the ...by: Bill C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Don't allow transfer of inactive parts in Service Managment
Even though the part # is not on the list, you can manually enter an inactive part # and it will allow you to do a transfer. The user should get an error message like ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
I would like the ability to enter reimbursements into service ...
Our technicians often purchase material or have to pay for parking and need to be reimbursed but there is no spot for entering a reimbursement in posting time for service ...by: sonjia w. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Default Center when creating a new Location in Service Management
We only have one Center that we use, so it would save us time if we had the ability to create a default value for Center when creating new locations, similar to how that ...by: Bill C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
In Service Management, give a warning when entering a work order if ...
Please give a warning when the customer reaches thir credit limit. Also allow us to see the credit limit along with the Customer Balances on the work order screen.by: Mary Kay C. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
2
SM add reference column to the receipts screen.
SM - PO - Properties - Receipts On the PO properties register tab you have description and reference. Description pulls to the receipts screen. The reference column ...by: Desiree C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
In SM, Nothing should be greyed out should have full control, need to ...
Sometimes we change a work order from "quoted" to "T&M" and vise versa, in SM we have to create a whole new work order to do this and get our accounting team to transfer ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Service Management - Add a field for Service Coordinator or Dispatcher
We have more than one Service Coordinator or Dispatcher. We need a field in the Work Order to identify which Service Coordinator or Dispatcher is handling each Work ...by: Michelle L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
In Service Management Daily Processing, let us Roll ECards for a ...
We have multiple DBoards, and only want to roll the ECards for a specific DBoard.by: Mary Kay C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Allow for a default selection for billing option in agreements. ...
Please allow us to select with Billing option we would like for it to default to.by: Tricia K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
SM customer PO # on reports
a report show customer invoice, invoice amount and customer PO #. Thank youby: Cindy W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Call Type Interchangeable
When setting a work order up as "quoted", sometimes as that work order develops it moves into T&M, the software does not allow you to switch between the 2 and it should, ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
Export Materials between jobs
As we are not able to switch call types on a created work order, sometimes we have to create a new work order with a different call type, when doing this we have to minus ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Register screen is so tiny
We need to be ablet o "maximise" the register window screen on SM. i can only see 3 lines at a time, this is not efficient. please make it so we can make the screen fit ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
11
Service Management Search Option
Be able to filter the invoice view tab by an invoice amount. Currently there is no such filter so you have to scroll if you are looking for a certain amount.by: Cindy H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM Daily Processing - Print WO's by "Call Type" rather than by "WO #"
In the Daily Processing, we would like a way to avoid printing out every single Work Order and we could do this if we had the option to select which "Call Type" and ...by: Trish I. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
18
SM - Work Order screen needs to be larger.
When entering to the register, the screen needs to be larger so data entry could be better.by: Denis B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
In SM the Pay ID should be expaned to include other pay and ...
Currently only reg and OT pay types are shown in SM.by: Denis B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
42
check box to enable invoice sent by email
It would be nice to be able to type in a billing email address and be able to check a box that will send the invoice by email, instead of printing. More and more ...by: Shawn B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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