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Votes
1
Enter payroll time by alternate work-order number.
It would greatly ease the entry of labor hours in the “edit time entries” screen if the "alternate work-order" field can be added to that screen (presumably through the ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Insert line on register screen.
It would greatly ease our editing workflow if we could, while in the register screen, insert a part, misc, or labour line where desired, and have such line appear where ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Need to be able to allocated to Agreements monthly from prepaid ...
We sell service contracts or as you call them agreements for a year or longer. On the opposite side, we contract a vendor to supply the actual service to be provided. ...by: Tina M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Provide option to bill certain line items on register - to allow ...
Being able to specifically choose the line items that will print on the invoice gives the option to delete entry errors that would show up as a zero line item or provide ...by: Beverly P. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Allow Vendors setup in SM to be added to AP during Sync process
Currently, in SM, the user can "Syncronize Vendors from AP". This works great to pull AP vendor information into SM. However, the software also allows the user to ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Allow archive of SM Purchase Orders
There should be a way to archive PO's in SM. In addition, there should be a "check and balance" in place when archiving SM Work Orders that a work order with an open PO ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
32
Date warning when entering invoices
A warning should be displayed in AP, Purchasing & Service when the invoice date entered is in the future, or more than a month in the past to eliminate entering invoices ...by: Shelley R. | over a year ago | Last activity about a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
It would be nice to be able to add a disclosure statement that would ...
There is a specific part that we use that I would like to have a disclosure statement print with the part number so I wouldn't have to remember to put the statement ...by: Lisa W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
WO Register functions - ability to view more than 4 lines
We need the ability to view more than 4 lines when viewing the work order register. I currently have 1 WO open that has over 400 lines, and it takes lots of scrolling to ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Ability to close a SM Work Order even if the Job is closed
Currently you cannot close a work order if the job status is closed. Even though no costs have been posted to the work order in months and the work order is marked as No ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Remove Truck Charge on Maintenance T&Ms
Can you remove Truck Charge from Maintenance T&Ms but keep on other T&Ms? We have a special PM Rate set for customers we have PM Agreements. That rate includes a Truck ...by: Sabrina H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
When changing the accounting date on a SM Work Order Item, have the ...
If a WO is not billed in the period in which the costs were incurred and you need to make a change to the cost of an item on the Register, you get a warning that it is ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
SM- need the ability to minimize the window instead of closing every ...
I frequently have to flip back and forth between work orders, purchase orders and other modules, and each time I have to save and CLOSE what I am doing. It was be great ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Work Order register - Our company uses the register to invoice items, ...
Our company uses the register to invoice items, re-open the work order, add more items and invoice again, and we can do that many times. But the problem we run into is, ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
We need the ability to "sort" items in the work order register by ...
We run ongoing time & material jobs and many I don't get paperwork promptly from the guys, or invoices quickly from the vendors to add to the work order register. So ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Auto credit hold when it hits 60 days
Put an account on credit hold automatically when it hits 60 days in SMby: jamie p. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
E-mail report as PDF file - Edit Auto-Fill in E-mail Body
** Sage 300 CRE - Service Management - Invoice Preview - E-mail report as PDF file ** When the above option is selected, the system opens up a new e-mail with the invoice ...by: Sue O. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Have Extra default from the Agreement on PM Work Orders in SM
I have a client that links all Customer locations to a job in the SM Customer Locations. On their Agreements, they link to the Job and an Extra and link this to a piece ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
In SM, in Work Order Entry, move the Call Type field to follow the ...
In work order entry, Call Type field should be moved to follow Equipment Field. Right now, if you have a default set under agreement to inspection for generating ...by: Pam M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Please give the availability to select check sequence in Service ...
printing more than one check - service management does not allow for multiple checks in one batch.by: sonjia w. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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