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Votes
8
SM - PO register $ is a penny off from the PO printout. On your next ...
SM - PO register $ is a penny off from the PO printout. On your next upgrade, please set the calculation on the po rounding same all the way thru. Thanksby: Cindy W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
SM - Work Orders: Allow all status codes to be available for both ...
Allow all work order status codes, "On Hold" for example, to be available for both Time & Materials and Small Job Work Orders.by: Jordon W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM - Work Orders: Allow equipment to be available to change until job ...
When you set up a job in service management you can pick a piece of equipment that you are working on. When the call comes in from the customer they at times will not ...by: Julie S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Batch print invoice proofs
We review a lot of work orders on a weekly basis before invoicing them and need to print the invoice proofs. It would make life much easier if we could batch print ...by: Tamara N. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
10
Raise the character limitation for PO# and Alt. work order #
In Service Management, we need the character limitation to be higher than its current setting for the Purchase Order field and also the Alternate work order field when ...by: Kayci L. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
6
Generate credit notes in SM
We frequently issue credits to customers for such things as goods returned, or incorrect amounts/items billed, etc. Currently, we have to enter in negative lines to a ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
Display work-order line number on register screen.
Our review reports are configured to print the line number for each line of a given work-order. It would greatly expedite our editing for a given work-order if the line ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
1
Enter payroll time by alternate work-order number.
It would greatly ease the entry of labor hours in the “edit time entries” screen if the "alternate work-order" field can be added to that screen (presumably through the ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
5
Insert line on register screen.
It would greatly ease our editing workflow if we could, while in the register screen, insert a part, misc, or labour line where desired, and have such line appear where ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Need to be able to allocated to Agreements monthly from prepaid ...
We sell service contracts or as you call them agreements for a year or longer. On the opposite side, we contract a vendor to supply the actual service to be provided. ...by: Tina M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Provide option to bill certain line items on register - to allow ...
Being able to specifically choose the line items that will print on the invoice gives the option to delete entry errors that would show up as a zero line item or provide ...by: Beverly P. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Allow Vendors setup in SM to be added to AP during Sync process
Currently, in SM, the user can "Syncronize Vendors from AP". This works great to pull AP vendor information into SM. However, the software also allows the user to ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Allow archive of SM Purchase Orders
There should be a way to archive PO's in SM. In addition, there should be a "check and balance" in place when archiving SM Work Orders that a work order with an open PO ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
It would be nice to be able to add a disclosure statement that would ...
There is a specific part that we use that I would like to have a disclosure statement print with the part number so I wouldn't have to remember to put the statement ...by: Lisa W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
WO Register functions - ability to view more than 4 lines
We need the ability to view more than 4 lines when viewing the work order register. I currently have 1 WO open that has over 400 lines, and it takes lots of scrolling to ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Ability to close a SM Work Order even if the Job is closed
Currently you cannot close a work order if the job status is closed. Even though no costs have been posted to the work order in months and the work order is marked as No ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed 11 months ago | 3 Service Management
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Votes
2
Remove Truck Charge on Maintenance T&Ms
Can you remove Truck Charge from Maintenance T&Ms but keep on other T&Ms? We have a special PM Rate set for customers we have PM Agreements. That rate includes a Truck ...by: Sabrina H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
When changing the accounting date on a SM Work Order Item, have the ...
If a WO is not billed in the period in which the costs were incurred and you need to make a change to the cost of an item on the Register, you get a warning that it is ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
SM- need the ability to minimize the window instead of closing every ...
I frequently have to flip back and forth between work orders, purchase orders and other modules, and each time I have to save and CLOSE what I am doing. It was be great ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Work Order register - Our company uses the register to invoice items, ...
Our company uses the register to invoice items, re-open the work order, add more items and invoice again, and we can do that many times. But the problem we run into is, ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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