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Votes
6
Need a view in SM for EQ at all locations
Need to be able to track quipment from site locations without knowing the locationby: Jeanette M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Service Management Customer Properties
Need to have multiple options for contacts such as Accounts Payable, Onsite Contact, or Owner CEO etc... Each location has many departments and you only have one space ...by: Amy B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Generate credit notes in SM
We frequently issue credits to customers for such things as goods returned, or incorrect amounts/items billed, etc. Currently, we have to enter in negative lines to a ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Allow archive of SM Purchase Orders
There should be a way to archive PO's in SM. In addition, there should be a "check and balance" in place when archiving SM Work Orders that a work order with an open PO ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
Service Management - Need to restrict Vendor Order # to 10 digits to ...
Service Management - Need to restrict Vendor Order # to 10 digits to coincide with AP record. Will error out record on post to AP.by: Michael F. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM - Work Orders: Allow equipment to be available to change until job ...
When you set up a job in service management you can pick a piece of equipment that you are working on. When the call comes in from the customer they at times will not ...by: Julie S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
We would like to see custom fields available on the SM customer ...
On the SM customer header there is a lot of space to the right of the Customer info/Contacts/AR info/links to properties etc. We would like to see a feature added for ...by: Lesa G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
We need the ability to "sort" items in the work order register by ...
We run ongoing time & material jobs and many I don't get paperwork promptly from the guys, or invoices quickly from the vendors to add to the work order register. So ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM: The SM PO number should automatically send over with SM AP ...
For easier connecting and troubleshooting - it would be great if the SM PO number was automatically sent over with all SM AP invoices. Once in AP it is very difficult to ...by: Amanda N. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Register screen is so tiny
We need to be ablet o "maximise" the register window screen on SM. i can only see 3 lines at a time, this is not efficient. please make it so we can make the screen fit ...by: Chris R. | 9 months ago | Last activity 9 months ago | Status changed 9 months ago | 3 Service Management
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Votes
5
SM- need the ability to minimize the window instead of closing every ...
I frequently have to flip back and forth between work orders, purchase orders and other modules, and each time I have to save and CLOSE what I am doing. It was be great ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Seperate invoice date from accounting date for work order billing
Currently invoice date is used as accounting date for SM Work Order Billing. Separate dates for accounting date and invoice date is a common operational objective for ...by: Kris L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Need a better place to stage unfinished Assignments in Dboard
We need a better place to stage unfinished Assignments in Dboard. Each tech should have an unassigned ecard location to stage unfinished assignments at the bottm of the ...by: Travis G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Insert line on register screen.
It would greatly ease our editing workflow if we could, while in the register screen, insert a part, misc, or labour line where desired, and have such line appear where ...by: Mark B. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Allow SM Agreement archiving with associated Work Orders
We can archive work orders, but not work orders associated with agreements. My understanding is that the data structure doesn't allow this, but isn't there an index ...by: Dan H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
Switching to another company
For those of us that have multiple companies, it would be really useful if we could have the option to switch to a different company in the file menu. All the other ...by: Debra C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
Export Materials between jobs
As we are not able to switch call types on a created work order, sometimes we have to create a new work order with a different call type, when doing this we have to minus ...by: Chris R. | 9 months ago | Last activity 9 months ago | Status changed 9 months ago | 3 Service Management
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Votes
4
I would like the ability to change from T & M to Quoted and vice ...
Sometimes projects go from a time and material set up to a quote and sometimes quoted work becomes time and material depending on the circumstance. This cannot be ...by: sonjia w. | over a year ago | Last activity 9 months ago | Status changed over a year ago | 3 Service Management
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Votes
4
SM Allow estimated hours to exceed 2000 on work order
Need to be able to enter estimated labor hours that exceed 2000by: Christine Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
4
When invoicing agreements currently the tax group is being pulled from ...
When invoicing agreements currently the tax group is being pulled from either one of two locations on the Product from agreement type setup or from SM Settings, Taxes. ...by: Clifton K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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