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Votes
14
Need to be able to add additional statuses like "customer hold" and ...
We need to be able to accurately reflect what's happening out in the fieldby: Ron J. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
14
Give the option of a monthly calendar for the DBoard
We would like to navigate through the DBoard without having to open a new tab for each day. A calendar to the left of the DBoard would be nice. If we could click on the ...by: Kayci L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
14
Small jobs - Sales tax billing
In some states material is taxable (not labor) it would be nice if the system would allow a tax calculation on the material sale amount but on the labor.by: Debra C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
13
Small jobs - need to be able to provide a detail invoice with parts ...
Some clients want a one line invoice and other want more detail on the invoice from service management ie - labor and materialby: Debra C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
13
Service Management option to include sales tax in cost basis for parts ...
1. For our customers working in Kansas and some other Midwest states, the sales tax laws consider the construction/service company as the end consumer. The state will ...by: Kris L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
12
Service Management Use/Sales Tax accrual
Currently unable to accrue tax liability from SMby: Kris L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
12
Service Management invoices
Would like to see the correct total due in the box if a payment is made before invoicing.by: April R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
11
Service Management Search Option
Be able to filter the invoice view tab by an invoice amount. Currently there is no such filter so you have to scroll if you are looking for a certain amount.by: Cindy H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
10
Raise the character limitation for PO# and Alt. work order #
In Service Management, we need the character limitation to be higher than its current setting for the Purchase Order field and also the Alternate work order field when ...by: Kayci L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
10
Flag inventory when trying to use items that are not in stocking ...
We need to have some kind of notification or warning when trying to enter inventory items that are not available in the stocking locations indicated in the work order ...by: Kayci L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
9
Increase the numbers of characters in customer PO field in Work Orders
The field length in work orders for the Customer PO is too limiting. We need it increased to 20 characters. We are getting payments held up because we cannot use the ...by: Pam M. | over a year ago | Last activity 8 months ago | Status changed over a year ago | 3 Service Management
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Votes
9
Billing check list per job/customer
There should be a tab for a billing check list. A way for the billing dept to make sure all forms are received for that certain customer. EX: If a customer requires a ...by: Britney R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
8
Make a canned report showing by work order the revenue, cost for ...
It is a very basic and mandatory accounting need to tie out totals by SM work order (just like we need to do by job) to the GL and financials. There is no accurate ...by: Erin A. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
8
SM transactional reconciliation to GL
Add standard reports to reconcile SM transactions to GL 1. Group by GL account 2. Date range by accounting date 3. Functional with either WIP Accounting turned ...by: Kris L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
8
SM - PO register $ is a penny off from the PO printout. On your next ...
SM - PO register $ is a penny off from the PO printout. On your next upgrade, please set the calculation on the po rounding same all the way thru. Thanksby: Cindy W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
7
Deleting an entry in SM that Posts to a closed period.
Prevent deletions of SM register items that will post to a closed month. The system used to give you a warning and/or prevent you from posting to a closed period if you ...by: Frank S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
7
Scanning work orders and attaching to job in SM
To eliminate paperwork loss or the amount of paperwork being passed around from tech, dispatchers, billing dept, etc., there should be a way to scan work orders or other ...by: Britney R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
7
Blanket Customer PO's #'s
There needs to be a set up where we can put a customer's blanket PO # under their customer set up so that it automatically gets entered in every job that is set up for ...by: Britney R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
7
Allow bi-weekly and multi-year options on SM P.M. Task schedule
I have a SM client that has PM tasks that must be completed on a bi-weekly basis and other PM inpsections that are done once every 3 years. There is currently no way to ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
SM Daily Processing - Print WO's by "Call Type" rather than by "WO #"
In the Daily Processing, we would like a way to avoid printing out every single Work Order and we could do this if we had the option to select which "Call Type" and ...by: Trish I. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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