• Votes

    9

    Double Click on a Work Order to open it on Dispatch Board!

    When on the dispatch board - being able to just double click on a work order to open it would be AMAZING!! Rather than having to right click and 'Go to work order' - it ...
  • Votes

    1

    10-3 Schedules RECAP

    When you open 10-3 Schedules and select the RECAP. It only allows you to scroll up and down on the Job List. Which, in the end, doesn't allow you to view the actual ...
  • Votes

    5

    Dispatch Board Display option

    We track our Jobs by Job number and Job Name. Please add this as a field to select to display on the dispatch board. Currently you can only select Client name. One ...
  • Votes

    3

    Aggregate schedule and cashflow for jobs with multiple phases

    I am trying to run schedule and a cashflow report for a job with multiple phases. 1. "Import all tasks and phases into phase 0" - no cashflow report. 2. "Import all ...
  • Votes

    6

    -Update The Dispatch Board

    The service and dispatch are backward. The dispatch board (calendar) needs to be the starting point to a work order. By adding a client to the dispatch board (calendar) ...
  • Votes

    2

    Employee phone number in Work Order

    Please add the employee phone number from the payroll table into the drop down list of installers on a work order in the dispatch tab. This helps us to be able to have ...
  • Votes

    9

    We need more than 8 choices for "Priority" in the 11-2 Dispatch tab.

    We are a Service Company with over 50 techs and need more than the maximum of 8 "Priorities" to segregate the calls for the dispatchers. Why is there a limit on the ...
  • Votes

    4

    In 10-3, allow tasks to be Grouped and Hidden.

    In 10-3, allow tasks to be grouped and hidden so a task like "invoice" could be hidden (kept internal) but a pdf of the schedule could be shared with a customer.
  • Votes

    5

    11-2 scheduled date should not be required

    On 11-2, dispatch tab, scheduled date is marked required and causes confusion, especially if the status is 6-quote. It would be better if the scheduled date was not ...
  • Votes

    6

    Add Dates in Dispatch Board on Top Row

    Hello - For Sage 100 Contractor, it would be immensely helpful to have the dates populate on the top row of the dispatch board in the week view vs just the names of the ...
  • Votes

    2

    update 10-3 schedule from POs AND Subcontracts

    Make the task in POs and Subcontracts link to the 10-3 schedule and either automatically update or automatically pop up option to udpate tthe schedule. The Subcontracts ...
  • Votes

    3

    Administrators should be Administrators

    As an administrator I can only see my scheduled reports. How can I administer a system when I don't have access to everything? When others have trouble running reports ...
  • Votes

    1

    10-3 - Use the same task more than once in a schedule

    The program does not currently allow you to use the same task twice in a schedule. This would save a lot of time and duplicate tasks if we could.
  • Votes

    9

    Dispatch Board / Work Order Screen

    We need to have more options in the 11-2 under status example: when the work order is created it stays wok order, but once the tech completes the work there is nothing to ...
  • Votes

    1

    Adding Service Area tab as a column on Dispatch

    There are two areas on top of each work order that are color coded that show on each work order on the dispatch board. First is priority and the other is service area. ...
  • Votes

    5

    Scheduled Reports in Excel

    Save or send emails for scheduled reports in EXCEL files.
  • Votes

    1

    PDF Attachment Option when Emailing Techs Directly from the Dispatch ...

    Include the work orders as an attachment when emailing technicians directly from the dispatch board. This option is available when emailing from the work order itself, ...
  • Votes

    3

    Block holidays when scheduling

    Can you prevent scheduling a technician on a holiday when in 11-2? Perhaps use the company calendar.
  • Votes

    14

    a fix to the dispatch board.

    A workorder that is not completed but employee has gone out on job, I would like it to show up on the dispatch board as unassigned so that anyone can go out on it. I need ...
  • Votes

    10

    Show completion percentage on schedule

    I need to show my clients on a regular basis how complete each task is. We typically have a job site meeting every 2 weeks and at that meeting I present an adjusted ...