• Votes

    9

    CRM needs better functionality for dynamic selection lists

    CRM needs the ability to have selection lists be dynamic based upon another field. The current methods are clumsy work arounds.
  • Votes

    8

    CRM - User be able to re-arrange tabs

    Allow the user to re-arrange the order of tabs for an entity. They are allowed to show/hide which is nice, but some users access the tabs in different orders depending on ...
  • Votes

    8

    Ability to enter a quote for a specific person and/or address.

    We need to be able to enter a quote for a specific person and/or address. Currently the bill-to address for a quote is ALWAYS the company default address. An additional ...
  • Votes

    8

    Allow a user to view the Customer On Hold status of an A/R Customer ...

    If an A/R Customer in Sage ERP Accpac has been placed on hold the user in CRM should see an On Hold checkbox on the Company Summary Screen in integrated CRM
  • Votes

    8

    CRM - Allow Promote to both Customer and Vendor at same time

    In CRM Promote to ACCPAC tab allow to promote to Customer and Vendor at the same time. It is common to have a customer that is also a vendor. You have to now create 2 CRM ...
  • Votes

    8

    Add BOM selection in CRM's Order Entry sData screen

    We have clients that are a heavy BOM & CRM users. A big number of their orders have the Kit/BOM field and/or Customers item number needing to be filled in right at ...
  • Votes

    8

    Please bring back support via email

    This was much easier for me to submit my questions and include a print screen. I could then complete other tasks while waiting for a response. I do not have time to ...
  • Votes

    8

    CRM password automatically update when you change Accpac password

    When a user updates their password in Accpac, can it automatically update within CRM so the administrator doesn't have to go in and reset their CRM password every time a ...
  • Votes

    8

    Copy Orders - Allow OPPOID and COMPANYID editing for CRM

    When using the Copy Orders function, have the ability to change the resulting Quote/Order's CompanyID and OPPOID fields. This would be helpful for cloning Quotes/Orders ...
  • Votes

    8

    Streamline tabs and maximize screen real estate

    1. When a SageCRM install has several tabs across the top for an entity, the user must scroll to see them all. This is very common and users find it frustrating and hard ...
  • Votes

    7

    Sage CRM - Prevent New User button being clicked if over user limit.

    This is a minor annoyance but would be nice if instead of allowing me to click New User , enter a new user's details and then give me the error stating I'm over the user ...
  • Votes

    7

    Outlook File Email screens. It would be nice if a few things were ...

    File Email screens. It would be nice if a few things were available from that screen: 1. Create a new Company/Person on the fly. 2. Create a new Case/Opportunity on the ...
  • Votes

    7

    Default salesperson code

    Default salesperson code on quote template to the current user logged in creating the quote. And default sales split to 100%.
  • Votes

    7

    Person Merge - add an option that allows me to keep existing company ...

    When I merge two people, the oppos, cases, leads, communications, etc. are moved to the new person; that's great. But it also changes the Company reference as well on all ...
  • Votes

    7

    Word wrap on Column Titles

    We like to see all information on the screen without having to scroll. The column titles are long but the data is very short. Please allow the adminstrator to select ...
  • Votes

    7

    Mass email to other address than Business

    We created a Third email field wich containes all the emails from our web site, but we also have business email adress for our contacts. We are unable to send mass emails ...
  • Votes

    7

    When signing into CRM via Outlook integration, your domain login ...

    When accessing the CRM via outlook, you have to login to CRM using your CRM login info. CRM should authenicate using your domain login data
  • Votes

    6

    Have control on the number of decimals for numeric and Currency feild

    Permit to control the number of decimal to show, in a screen. In some case we do not whant to see 6 decimals across the CRM but for unit price we do.
  • Votes

    6

    CRM Opportunity SummaryTotal for Quoted amount should include the ...

    We use both types of quotes and the summary for an opportunity will not summarize both types of quotes.
  • Votes

    6

    CRM - If only one Accpac company linked, skip dropdown on Promote

    When you click Promote to Customer (or Vendor), if only one Accpac company is linked to CRM (which I've found is the majority of setups), skip the need to choose the ...