• Votes

    3

    Sage CRM 2024 - Turn off text formatting in Multi-line fields

    Sage CRM 2024 introduces a new feature where users can use HTML tags to format bold and italic text in multi-line fields. It would be great if this could be turned on/off ...
  • Votes

    3

    Sage CRM 2024 - Make the Chat-Bot a User Preference

    Sage CRM 2024 introduces a new feature where the AI Chat-bot is always enabled system-wide. While it's possible to turn this feature off system-wide by editing the ...
  • Votes

    18

    Request to Implement Multi-Factor Authentication (MFA) for Sage CRM

    While implementation of Multi-Factor Authentication (MFA) in Sage CRM is already on the road-map, we are advocating for this to be prioritized for the 2024 release. As ...
  • Votes

    4

    MultiFactor Authentication for SageCRM

    Many of our customers are requesting enhanced security in CRM like MFA, with a Google Authenticator Code at login. This is pretty much standard practise for any modern ...
  • Votes

    4

    Change the email / sms fields to allow for the full email or sms ...

    At the present time the user sms field looks at the entry and combines the @ with the common domain in the sms setup. If you try to cheat and enter the complete address ...
  • Votes

    19

    Be able to send a Document as attachment in an email in SageCRM

    You can send Global Documents and also attach local files with the email editor, but need to be able to attach a document from the Documents tab in an email. Currently ...
  • Votes

    9

    Allow CRM Calendar Screen to show in a separate window.

    Since more and more users have 2 monitors, allow the CRM Calendar to show in a separate window so that users can put it on a 2nd monitor. This would allow users to see ...
  • Votes

    9

    SageCRM calendar in 15 minute increments

    Within SageCRM it would be great to have the ability to breakdown your calendar into 15 minute increments just like you can inside of Outlook.
  • Votes

    2

    Sage CRM Integration - To be able to copy Order for just a single ...

    Currently there is no Copy Order function in Sage CRM. With the enablement of copy order in Sage CRM, it is more time saving to copy an Order with a lot of items in the ...
  • Planned

    11

    CRM - Add Customer PO Column to OE Inquiry - Orders

    This column is not provided for sales orders, but it is for credit/debit notes. This is an important information on the sales order and should be included in the data ...
  • Planned

    17

    crm copy quote

    In CRM, we need to be able to create a new quote based on a copy of an existing quote. Can we have a feature to copy a quote to a different company/person/opportunity. ...
  • Planned

    11

    CRM - Find OE Orders from Main Menu Find

    Add a Find option to allow the user to find an OE Order by Order Number, Customer, Date etc. right from the main Find menu.
  • Planned

    4

    Track 3 addresses for a customer: Customer Address, "Ship To" Address ...

    When dealing with large organizations we typically have to manage 3 addresses. Sage gives us the ability to manage 2. We also need to be able to mail or email the invoice ...
  • Votes

    3

    CRM 3CX PBX intergration

    Provide configuration for Sage CRM to 3CX PBX integration.
  • Votes

    2

    Ability to print statements at any time.

    Currently if I said the statement printed OK I can no longer print another statement for that account. I must say it did not print OK and then I can reprint. What's up?
  • Votes

    4

    Sage 300 Integration with Sage CRM : Quote/Order Items -Add Line ...

    In the previous version of integration, when adding quote/Order items , the new line was automatically available. In the web screen integration- User need to click on the ...
  • Votes

    2

    Set a default territory on a CRM integration with Sage 300

    When adding a Sage 300 integration, there needs to be a field to set the default territory of the company and person record. At the moment, everything goes into ...
  • Votes

    1

    When creating Reports, can the dropdown for views be sorted ...

    When you select New Report, then select the dropdown to select a view, the list is sorted by the view name and not the view caption. The list is difficult to read.
  • Votes

    4

    Update CRM Workflow / status from a communication / task

    Most people work from calendar / tasks and would like to update the status of a lead / company / opportunity / case from the communication / task screen. Please add the ...
  • Votes

    7

    Person Merge - add an option that allows me to keep existing company ...

    When I merge two people, the oppos, cases, leads, communications, etc. are moved to the new person; that's great. But it also changes the Company reference as well on all ...