• Votes

    3

    Batch print invoice proofs

    We review a lot of work orders on a weekly basis before invoicing them and need to print the invoice proofs. It would make life much easier if we could batch print ...
  • Votes

    3

    Allow Vendors setup in SM to be added to AP during Sync process

    Currently, in SM, the user can "Syncronize Vendors from AP". This works great to pull AP vendor information into SM. However, the software also allows the user to ...
  • Votes

    3

    Allow Service Management to post costs to closed jobs.

    We allow posting costs to closed jobs so we can track profit fade. All other modules are working except for SM. This creates processing issues
  • Votes

    2

    Allow for more estimated labor hours on a Work Order in Service ...

    Currently, you cannot exceed more than 2000 labor hours.
  • Votes

    2

    Service Management- would like to be able to link a job # under Job ...

    Would like to be able to assign a job# under the Job Cost Field after a work order has been set up. As of now, you have to link it as soon as the work order has been set ...
  • Votes

    2

    Service Management - Add a field for Service Coordinator or Dispatcher

    We have more than one Service Coordinator or Dispatcher. We need a field in the Work Order to identify which Service Coordinator or Dispatcher is handling each Work ...
  • Votes

    2

    SM add reference column to the receipts screen.

    SM - PO - Properties - Receipts On the PO properties register tab you have description and reference. Description pulls to the receipts screen. The reference column ...
  • Votes

    2

    I would like the ability to enter reimbursements into service ...

    Our technicians often purchase material or have to pay for parking and need to be reimbursed but there is no spot for entering a reimbursement in posting time for service ...
  • Votes

    2

    work orders would auto update instead of manually open the work-orders ...

    work orders would auto update instead of manually open the work oders inorder for it to update cost.
  • Votes

    2

    Multiple Billing Rates in SM

    We bill our Technicians services based on the skill level required. For Example, we charge a lower rate for someone just picking up trash than we do for HVAC services. ...
  • Votes

    2

    Please give the option in SM to restock via inventory or send restock ...

    We are trying to eliminate having an inventory at our facility. When we run truck restock reports please give an option to restock from inventory, or send the restock ...
  • Votes

    2

    why cant i view invoice proof on a quoted job?

    why cant i view invoice proof on a quoted job? i just like to see how everything will look when i send it out before i create the invoice.. why edited the ...
  • Votes

    2

    id like to be able to edit the register any time i like.

    i have to reach out to our AP department to go into months that are now closed as i cant edit any time/materials in a locked period.. i should be able to edit any sale ...
  • Votes

    2

    When changing the accounting date on a SM Work Order Item, have the ...

    If a WO is not billed in the period in which the costs were incurred and you need to make a change to the cost of an item on the Register, you get a warning that it is ...
  • Votes

    2

    would like to run statements for SERVICE A/R only!

    would like to be able to print service statements without printing Construction statements
  • Votes

    2

    Correcting multiple part numbers for the same item in the Service ...

    I have recently taken over the task of cleaning up the inventory data for our company, and over time, employees have inadvertently created multiple part numbers for the ...
  • Votes

    2

    Service Management - Expand products

    Why do you not allow for more than labor and parts as products in SM? We often use subcontractors for parts of a project for our customers, and need to be able to track ...
  • Votes

    2

    Bulk Print Invoices

    We have appoximately 125 monthly invoices to send to customers. Not having a way to bulk print them is very inefficient. There should be a way to save them all at once or ...
  • Votes

    2

    Service Management - Allow AP invoices to include multiple POs and ...

    AP invoices must be a one-to-one ration with POs in SM. Often, an invoice is sent which includes more than one PO on it or, occasionally, a non-PO line item. Currently, ...
  • Votes

    2

    Service Management - Note field types

    Currently, Boolean and drop-down lists are not available field types in SM Notes. Creating these types would make notes much more effective.