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Votes
3
In Service Management, give a warning when entering a work order if ...
Please give a warning when the customer reaches thir credit limit. Also allow us to see the credit limit along with the Customer Balances on the work order screen.by: Mary Kay C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Provide option to bill certain line items on register - to allow ...
Being able to specifically choose the line items that will print on the invoice gives the option to delete entry errors that would show up as a zero line item or provide ...by: Beverly P. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Reopen purchase orders
Please allow us to reopen purchase orders in SM to correct any issues. We can then repost to Accounting, and it will update in Sage.by: Nancy C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Increase character limit for work order descriptions in Service ...
We are using the SSC Customer Portal very regularly. We have had several customers ask that the character limit on the work order description be increased (currently 200 ...by: Nicole C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
record and store SM transactions in JC job trans table (like JC trans ...
Record and store SM transactions in JC job trans table (like JC trans currently works - without the dummy entries created by SM). As it is you have no controls or canned ...by: Erin A. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Auto credit hold when it hits 60 days
Put an account on credit hold automatically when it hits 60 days in SMby: jamie p. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
WO Register functions - ability to view more than 4 lines
We need the ability to view more than 4 lines when viewing the work order register. I currently have 1 WO open that has over 400 lines, and it takes lots of scrolling to ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Batch print invoice proofs
We review a lot of work orders on a weekly basis before invoicing them and need to print the invoice proofs. It would make life much easier if we could batch print ...by: Tamara N. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Allow Vendors setup in SM to be added to AP during Sync process
Currently, in SM, the user can "Syncronize Vendors from AP". This works great to pull AP vendor information into SM. However, the software also allows the user to ...by: Christine S. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Allow Service Management to post costs to closed jobs.
We allow posting costs to closed jobs so we can track profit fade. All other modules are working except for SM. This creates processing issuesby: Robert G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Allow for more estimated labor hours on a Work Order in Service ...
Currently, you cannot exceed more than 2000 labor hours.by: Austin G. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Service Management- would like to be able to link a job # under Job ...
Would like to be able to assign a job# under the Job Cost Field after a work order has been set up. As of now, you have to link it as soon as the work order has been set ...by: Dana M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Service Management - Add a field for Service Coordinator or Dispatcher
We have more than one Service Coordinator or Dispatcher. We need a field in the Work Order to identify which Service Coordinator or Dispatcher is handling each Work ...by: Michelle L. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
SM add reference column to the receipts screen.
SM - PO - Properties - Receipts On the PO properties register tab you have description and reference. Description pulls to the receipts screen. The reference column ...by: Desiree C. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
I would like the ability to enter reimbursements into service ...
Our technicians often purchase material or have to pay for parking and need to be reimbursed but there is no spot for entering a reimbursement in posting time for service ...by: sonjia w. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
work orders would auto update instead of manually open the work-orders ...
work orders would auto update instead of manually open the work oders inorder for it to update cost.by: Cindy W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Multiple Billing Rates in SM
We bill our Technicians services based on the skill level required. For Example, we charge a lower rate for someone just picking up trash than we do for HVAC services. ...by: Elizabeth H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Please give the option in SM to restock via inventory or send restock ...
We are trying to eliminate having an inventory at our facility. When we run truck restock reports please give an option to restock from inventory, or send the restock ...by: Joseph F. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
why cant i view invoice proof on a quoted job?
why cant i view invoice proof on a quoted job? i just like to see how everything will look when i send it out before i create the invoice.. why edited the ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
id like to be able to edit the register any time i like.
i have to reach out to our AP department to go into months that are now closed as i cant edit any time/materials in a locked period.. i should be able to edit any sale ...by: Chris R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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