• Votes

    3

    Increase character limit for work order descriptions in Service ...

    We are using the SSC Customer Portal very regularly. We have had several customers ask that the character limit on the work order description be increased (currently 200 ...
  • Votes

    2

    id like to be able to edit the register any time i like.

    i have to reach out to our AP department to go into months that are now closed as i cant edit any time/materials in a locked period.. i should be able to edit any sale ...
  • Votes

    2

    why cant i view invoice proof on a quoted job?

    why cant i view invoice proof on a quoted job? i just like to see how everything will look when i send it out before i create the invoice.. why edited the ...
  • Votes

    4

    The screen in which we view the work order within SM (huge problem)

    Why is the screen so small in SM? i have to cycle through all the tabs to get around "register, costs, invoice, notes" etc.. but the screen is so small! you cant maximise ...
  • Votes

    1

    Technician notes in order from Oldest to newest.. they currently show ...

    When technician enters notes in the work order they show up in the invoice from newest to oldest (top to bottom) this doesnt make sense for the customer to read how they ...
  • Votes

    1

    Bin Location by Center

    Allow for BIN LOCATION by Stocking Location. Currently the Bin Location is only on the Part setup. This doesn't allow for having differing Bin locations at different ...
  • Votes

    2

    Allow for more estimated labor hours on a Work Order in Service ...

    Currently, you cannot exceed more than 2000 labor hours.
  • Votes

    3

    Service Management Invoices - print multiple at same time

    Allow for multiple invoices to be printed at the same time instead of waiting to print one at a time.
  • Votes

    1

    Add current month's amortization Expense to Agreement Unearned Revenue ...

    It helps to spot the difference between this report and current ledger.
  • Votes

    1

    Ability to include freight and tax in amount SM uses to bill.

    SM needs to include freight and tax in the amount used when marking up the cost for the sale price. The marked up sale price excludes the freight and tax and needs to be ...
  • Votes

    1

    TO BE ABLE TO CREATE INVOICES AS A BATCH FROM THE QUOTE PAGE

    when you are in the agreements tab to activate quotes ; if multiple invoices are needed there is no way to do a batch for multiple invoices, instead of creating the ...
  • Votes

    1

    Would like to have all covered equipment linked to 1 PM work order and ...

    if you ck 4 months for PMs on the equipment tabs you get a separate work order for each piece of equipment. It's illogical.
  • Votes

    2

    would like to run statements for SERVICE A/R only!

    would like to be able to print service statements without printing Construction statements
  • Votes

    1

    In SM i would like to be able to see a filter under view invoices so ...

    so that I can run a report by open invoices when doing collections.
  • Votes

    1

    In SM i would like to be able to see a filter under view invoices so ...

    so that when working on collections I would not have to see all of the paid invoices. Seems rather basic.
  • Votes

    2

    Bulk Print Invoices

    We have appoximately 125 monthly invoices to send to customers. Not having a way to bulk print them is very inefficient. There should be a way to save them all at once or ...
  • Votes

    1

    need more email address's in service management location

    need to be able to track 5 or 6 email address's service site so that SSO can email service reports and invoices to more than one person
  • Votes

    2

    Service Management - Expand products

    Why do you not allow for more than labor and parts as products in SM? We often use subcontractors for parts of a project for our customers, and need to be able to track ...
  • Votes

    2

    Service Management- would like to be able to link a job # under Job ...

    Would like to be able to assign a job# under the Job Cost Field after a work order has been set up. As of now, you have to link it as soon as the work order has been set ...
  • Votes

    2

    Correcting multiple part numbers for the same item in the Service ...

    I have recently taken over the task of cleaning up the inventory data for our company, and over time, employees have inadvertently created multiple part numbers for the ...