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Votes
1
Service Managment - Change material cost code from Problem to Item
For JC Job-related work orders: Labor cost codes are set with the Repair code, so each line can be different with no additional work involved other than selecting a ...by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Service Management - Integration with Equipment application
Service Management needs two levels of integration with EQ. 1) Revenue: Create a link to equipment that can be charged on a Work Order. This should be a separate table ...by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Service Management - Note field types
Currently, Boolean and drop-down lists are not available field types in SM Notes. Creating these types would make notes much more effective.by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Service Management - Notes Formats Expanded to Full Tables
Formatted notes are extremely useful. Reporting on them, however, can be a nightmare. Using arrays to parse out the data is complex. Similar to custom logs in PJ or ...by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Service Management - Allow AP invoices to include multiple POs and ...
AP invoices must be a one-to-one ration with POs in SM. Often, an invoice is sent which includes more than one PO on it or, occasionally, a non-PO line item. Currently, ...by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Service Management - Allow partial invoices to AP vendors
In Service Management, it would be helpful to allow partial invoices to be entered against received Purchase Orders, with the ability to enter multiple invoices against ...by: John D. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Please give the availability to select check sequence in Service ...
printing more than one check - service management does not allow for multiple checks in one batch.by: sonjia w. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
In SM, in Work Order Entry, move the Call Type field to follow the ...
In work order entry, Call Type field should be moved to follow Equipment Field. Right now, if you have a default set under agreement to inspection for generating ...by: Pam M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Have Extra default from the Agreement on PM Work Orders in SM
I have a client that links all Customer locations to a job in the SM Customer Locations. On their Agreements, they link to the Job and an Extra and link this to a piece ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
E-mail report as PDF file - Edit Auto-Fill in E-mail Body
** Sage 300 CRE - Service Management - Invoice Preview - E-mail report as PDF file ** When the above option is selected, the system opens up a new e-mail with the invoice ...by: Sue O. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
Auto credit hold when it hits 60 days
Put an account on credit hold automatically when it hits 60 days in SMby: jamie p. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
6
We need the ability to "sort" items in the work order register by ...
We run ongoing time & material jobs and many I don't get paperwork promptly from the guys, or invoices quickly from the vendors to add to the work order register. So ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Work Order register - Our company uses the register to invoice items, ...
Our company uses the register to invoice items, re-open the work order, add more items and invoice again, and we can do that many times. But the problem we run into is, ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
5
SM- need the ability to minimize the window instead of closing every ...
I frequently have to flip back and forth between work orders, purchase orders and other modules, and each time I have to save and CLOSE what I am doing. It was be great ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
When changing the accounting date on a SM Work Order Item, have the ...
If a WO is not billed in the period in which the costs were incurred and you need to make a change to the cost of an item on the Register, you get a warning that it is ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
2
Remove Truck Charge on Maintenance T&Ms
Can you remove Truck Charge from Maintenance T&Ms but keep on other T&Ms? We have a special PM Rate set for customers we have PM Agreements. That rate includes a Truck ...by: Sabrina H. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
Ability to close a SM Work Order even if the Job is closed
Currently you cannot close a work order if the job status is closed. Even though no costs have been posted to the work order in months and the work order is marked as No ...by: Beth K. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
3
WO Register functions - ability to view more than 4 lines
We need the ability to view more than 4 lines when viewing the work order register. I currently have 1 WO open that has over 400 lines, and it takes lots of scrolling to ...by: Teresa M. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
1
It would be nice to be able to add a disclosure statement that would ...
There is a specific part that we use that I would like to have a disclosure statement print with the part number so I wouldn't have to remember to put the statement ...by: Lisa W. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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Votes
32
Date warning when entering invoices
A warning should be displayed in AP, Purchasing & Service when the invoice date entered is in the future, or more than a month in the past to eliminate entering invoices ...by: Shelley R. | over a year ago | Last activity over a year ago | Status changed over a year ago | 3 Service Management
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