• Votes

    1

    Provide more clear direction on updates

    Currently there are 5 separate documents referenced to do a software version update. There is the Important doc, the system requirements, the release notes, the user ...
  • Votes

    7

    Training should be free!

    Please give more free training. The amount of money you pay to use the software should come with training. The knowledge base and Sage City is useless most times because ...
  • Votes

    2

    The equipment cost module needs a range button on the posting window ...

    It sucks that it doesn't work like the other modules on window for posting. So everyone has to check for other people's transaction so you know exactly what you are ...
  • Votes

    2

    Data File Encryption for Payroll Files

    We would like the option to be able to encrypt the Payroll data files as well as payroll backups for security against ransomware attacks.
  • Votes

    2

    Aatrix form updates should not require admin rights

    In larger companies, users typically do not have admin rights to their PCs. The Aatrix forms updater requires admin rights. This should be changed, so users can update ...
  • Votes

    1

    Desktop - Set Desktop By Company

    There needs to be a way to set a default desktop by COMPANY so you don't have to go into each company and choose the desktop each time yuou move from company to company - ...
  • Votes

    3

    In Service Management, give a warning when entering a work order if ...

    Please give a warning when the customer reaches thir credit limit. Also allow us to see the credit limit along with the Customer Balances on the work order screen.
  • Votes

    3

    Cash Management Search function should have more than one option

    When searching in Cash Management for a transaction, it would make sense to be able to search for a date and an amount not just one or the other.
  • Votes

    1

    Default Center when creating a new Location in Service Management

    We only have one Center that we use, so it would save us time if we had the ability to create a default value for Center when creating new locations, similar to how that ...
  • Votes

    1

    work comp - the ability to change the WC code without having to void a ...

    We have the ability to change the Job number, and hours, so why can we change the WC code without having to void the checks. It would be great if the same options could ...
  • Votes

    2

    Select Sage field for NACHA Individual Identification Number

    User should be able to select the field that populates the NACHA Individual Identification Number in Entry Detail Record Field 7
  • Votes

    8

    Mass Update on deductions

    Would help if we could mass update Health Insurance Deductions and other deductions. As it is you have to go into each employee screen and update manually every ...
  • Votes

    1

    Est change overline units from hours to days

    An estimating 19.12 customer was looking at the WBS tab for his bids and and under labor quantity instead of showing the amounts in Days it was doing both hours and days. ...
  • Votes

    2

    NACHA Payroll Direct Deposit File

    The Software will not let us enter anything but a 0 or a 1 without editing the actual DD File each time. We need a blank space before the FEI Number in our Payroll ...
  • Votes

    1

    save configuration - allow to turn off ability in role settings

    I point multiple users to one default desktop; however, there is no option to turn off the "save configuration" for this user group. If one of them is feeling onery or ...
  • Votes

    1

    paperless user count for non admin

    non admin users can't see who is in the software like admin users can. make the widget available as well as when logging to select "view activity monitor" so they can ...
  • Votes

    10

    Reverse GL Entry Button

    For GL entries that were posted by mistake, or in duplicate, it would be helpful to have a button to automatically create the reversing entry to back this out rather than ...
  • Votes

    1

    Importing of GL Autoreversing Entries

    Provide a method to import GL Autoreversing entries. A common use is for the recording of Over/Under Billings each month.
  • Votes

    4

    Pay invoices, for special requests, in separate checks.

    The ability to pay invoices, for special requests, in separate checks without having to change the "One invoice per payment" under the vendor set up .
  • Votes

    7

    Easy report in payroll to see pay rates, vacation rates, etc.

    Standard report/inquiry to see current pay rates inputted in the system. I don't find it logical or intuitive right now.