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Votes
5
Merge Cases
It is quite often that a customer will either forget to use the case reference number in the subject or they will send a followup case that relates to the same issue and ...by: Erica G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Reopen Closed Case Email
It is quite frequent that a customer will ask a followup question to a solved case. If they actually use the same reference number in the subject line for that same ...by: Erica G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
crm - Inherit Company details when Creating a Person
At the moment most of the obvious fields are inherited from the company record. However the following two are not - these are very important to ensure that the manager ...by: Ian L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM - Change pointer to hourglass when processing.
when clicking Save, or Change, or any activity that requires the user to wait for the system to process, please change the pointer to the hourglass pointer, to inform the ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
CRM - Add filter box to the Company->Person tab's list
All other lists seem to have a filter box next to them, this one seems overlooked.by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Communication reports filter off Groups in SageCRM
We are constentally having to manually check on accounts one at a time to find out if our staff contacted them. If we could simply create a group, run a report with date ...by: Garrett H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Retracted*
--by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
Sure would be nice when a customers information is entered ...
Right now we have to delete an order and redo it just to get a correct address for that order.by: Rebecca B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
crm address search
You are unable to do a search of all the company address from the company search screen. It will only find the address that has been flagged as default. The point of CRM ...by: Ian L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Support Collections Manager for Sage CRM & Sage 300 ERP
The SageCRM Collections Manager for Sage 300 ERP is an excellent product written by Andrew Blackmore that appears to be in beta. "Once your unpaid Sage ERP Accpac ...by: Scott S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Sage CRM - Installer - include IIS Settings
Create a Sage CRM installer that includes IIS settings. This will reduce the installation time significantly.by: Scott S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Sage CRM - Aggregated Logging for Troubleshooting
Aggregate all CRM, Tomcat, Jakarta, etc. logs into one easy to read format with filters. Like the windows event log.by: Scott S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
17
item description on a price list
when you change the description on a item because there was a error etc. it should give you a option to update the price list description and wellby: Lazer R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Change rep on a account or price list
it should be a option to change a rep or price list on a customer to all of there ship to addressby: Lazer R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Link more sales reps to customer profiles
Allow unlimitted sales reps to be linked to an A/R customer profile. Some of the customers I work with have 100's of sales reps and I might work with 50 of them on a ...by: Christopher C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM - Ability to Link a Company to an existing AR/AP record
On a CRM Company you should be able to attach it to an existing ERP A/r Customer or A/P Vendor record.by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
CRM Integrated with Sage 300 ERP, Customer promotion should create ...
Have CRM keep track of the next customer number and assign it during the customer promotion. In other words, eliminate the need to decide on what the customer number ...by: Dana S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Default salesperson code
Default salesperson code on quote template to the current user logged in creating the quote. And default sales split to 100%.by: judy w. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
I CAN SEE ALL THE "OPEN" UNPAID INVOICES BY GOING TO "A/R DOCUMENT ...
I want to batch print the actual invoices that are unpaid, not just generate an A/R list or send statements. I want the unpaid invoices to be batch printed so that I can ...by: mike l. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Automatic Comment by Customer
Automatic comments that fill in the Order Entry Totals tab based on entry in AR customer info screen that will print on Order Confirmation, Pick List and Invoice. ...by: Tom H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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