• Votes

    11

    3-3-1 cash receipt - ability to reprint for customers that have ...

    need to reprint receipts for customers that have lost or misplaced them. We always offer to reprint an invoice with zero balance but some customers just want the receipt
  • Votes

    6

    PAPERLESS - Invoice printing/emailing options at customer level

    Automatically email a copy of an AR/SR invoice upon posting to email(s) on file. It would be great to be able to choose on a customer level how to deliver invoices - ...
  • Votes

    7

    Add a cell/spot to show who posted the Service Inovice in 11-2 Work ...

    It would be helpful to have an additional User Cell or in the Record History in 11-2 to be able to see who posted the work order to Open. We have 2 departments that work ...
  • Votes

    6

    Create a "View Only" user permission for the Dispatch Board

    Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...
  • Votes

    7

    Alerts on demand

    It would be nice to be able to run alerts on demand with actual data instead of test data in addition to them running at a scheduled time.
  • Votes

    4

    Ability to reverse the order of the notes field

    In the latest build (22.1.143.0) the notes fields have suddenly changed the cursor position from the top left of the box to the end of whatever notes are there. We have ...
  • Votes

    11

    11-2 Add keyboard shortcut for the "calculate" function

    Many functions have a keyboard shortcut like CTRL+D or whatever. Can you create one for the calculate function? Looking for it in SR 11-2 but would be helpful in ANY ...
  • Votes

    11

    client / location warning for Service

    Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.
  • Votes

    2

    Phone number on Client's Location

    Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...
  • Votes

    12

    Alerts Manager is a mess

    My alerts manager wasn't working til now and now I am getting old alert queries that I don't have created anymore and my new queries I am not receiving. Managing alerts ...
  • Votes

    12

    Add to help. Explain the difference between routes, contracts and work ...

    There is no information in help about the differences of routes, contracts and work orders and when you would choose to use one over the other.
  • Votes

    3

    Ability to Create a Template for Work Order Notes Section

    When we send service invoices, basically every single notes section is the same with some very minor adjustments. It would be nice to be able to save a template that ...
  • Votes

    5

    Service Invoice Tab

    It would be helpful to have more columns we could show in this display window. Some companys have several locations and sometimes when needing to find an old invoice it ...
  • Votes

    10

    Alerts Manager - Setting different times for each alert

    It would be nice to be able to choose a different time to receive the alerts. Right now you can only choose one time to receive all your alerts. I have alerts I need to ...
  • Votes

    9

    Printing an invoice vs Work Order

    I cannot believe that this wasn't an option from day one, but there has to be a way that work orders default to printing as a work order and invoices default to printing ...
  • Votes

    17

    reprint Accounts Payable check

    At the moment, the only way to reprint an AP check is to void it and reprint. There should be an easier way to do that without voiding the checks. Entered on behalf ...
  • Votes

    4

    Allow enter key moves down in Paygroup benefits window

    Once the calculations are listed in this window the only thing we change is the rates, so please allow us to change the direction to down instead of across. This would ...
  • Votes

    5

    Payroll - ability job cost payroll record to other instead of labor

    We need to be able to cost code items that are being processed through payroll to a job cost type other than labor.
  • Votes

    2

    Would like to be able to add a link or bar code for payment on all ...

    would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...
  • Votes

    10

    4-3-1 Select invoices to pay-ADD A DROPDOWN FOR VENDORS!

    Please add a dropdown menu to find vendors in 4-3-1 Select invoices to pay!!!