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Votes
3
Block holidays when scheduling
Can you prevent scheduling a technician on a holiday when in 11-2? Perhaps use the company calendar.by: Rick S. | 3 months ago | Last activity 19 days ago | Status changed 3 months ago | Scheduling
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Votes
11
Be able to dispatch from a Job # not just a WO#.
Currently you can only dispatch from a WO #. We use job numbers very frequently for all ongoing projects. It would be nice to not create another # that could ...by: Allison B. | over a year ago | Last activity 19 days ago | Status changed over a year ago | Scheduling
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Votes
14
a fix to the dispatch board.
A workorder that is not completed but employee has gone out on job, I would like it to show up on the dispatch board as unassigned so that anyone can go out on it. I need ...by: Rik M. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
10
Show completion percentage on schedule
I need to show my clients on a regular basis how complete each task is. We typically have a job site meeting every 2 weeks and at that meeting I present an adjusted ...by: John A. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
14
Make the Dispatch Board in a month view
It would be nice to see upcoming work further than 1 week. Also most of my customers are trying to schedule out a week to two weeks out, is a real pain on this system. I ...by: Brian C. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
7
Schedule conflict alert
It would be nice to have an alert/warning that comes up whenever you try to overbook Employees, Equipment and subcontractors in the scheduling module. Something similar ...by: Richard K. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
10
notification of double booking from 11-2 dispatch tab
a pop up notification to let you know a tech already has a job scheduled when you are entering the scheduled time from the grid in the dispatch tabby: Chris P. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
9
We need more than 8 choices for "Priority" in the 11-2 Dispatch tab.
We are a Service Company with over 50 techs and need more than the maximum of 8 "Priorities" to segregate the calls for the dispatchers. Why is there a limit on the ...by: David C. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Scheduling
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Votes
4
In 10-3, allow tasks to be Grouped and Hidden.
In 10-3, allow tasks to be grouped and hidden so a task like "invoice" could be hidden (kept internal) but a pdf of the schedule could be shared with a customer.by: Rick S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
5
11-2 scheduled date should not be required
On 11-2, dispatch tab, scheduled date is marked required and causes confusion, especially if the status is 6-quote. It would be better if the scheduled date was not ...by: Juli C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
6
Add Dates in Dispatch Board on Top Row
Hello - For Sage 100 Contractor, it would be immensely helpful to have the dates populate on the top row of the dispatch board in the week view vs just the names of the ...by: Crystal W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
2
update 10-3 schedule from POs AND Subcontracts
Make the task in POs and Subcontracts link to the 10-3 schedule and either automatically update or automatically pop up option to udpate tthe schedule. The Subcontracts ...by: Sherri G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
3
Administrators should be Administrators
As an administrator I can only see my scheduled reports. How can I administer a system when I don't have access to everything? When others have trouble running reports ...by: Frank W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
1
10-3 - Use the same task more than once in a schedule
The program does not currently allow you to use the same task twice in a schedule. This would save a lot of time and duplicate tasks if we could.by: Danika V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
9
Dispatch Board / Work Order Screen
We need to have more options in the 11-2 under status example: when the work order is created it stays wok order, but once the tech completes the work there is nothing to ...by: Lisa P. | over a year ago | Last activity over a year ago | Status changed 2 months ago | Scheduling
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Votes
1
Adding Service Area tab as a column on Dispatch
There are two areas on top of each work order that are color coded that show on each work order on the dispatch board. First is priority and the other is service area. ...by: Kim L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
5
Scheduled Reports in Excel
Save or send emails for scheduled reports in EXCEL files.by: Amber F. | about a year ago | Last activity about a year ago | Status changed about a year ago | Scheduling
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Votes
1
PDF Attachment Option when Emailing Techs Directly from the Dispatch ...
Include the work orders as an attachment when emailing technicians directly from the dispatch board. This option is available when emailing from the work order itself, ...by: Cassie S. | 12 months ago | Last activity 12 months ago | Status changed 12 months ago | Scheduling
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Votes
4
Note Pad
It would be nice to have one more note pad. When using SSO Mobile App we have the blues notes that show up on the service report and then the yellow notes that show up on ...by: Jennifer H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Scheduling
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Votes
8
Double Click on a Work Order to open it on Dispatch Board!
When on the dispatch board - being able to just double click on a work order to open it would be AMAZING!! Rather than having to right click and 'Go to work order' - it ...by: Jaden S. | over a year ago | Last activity over a year ago | Status changed 2 months ago | Scheduling
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