• Votes

    1

    When hit save on a work order - PLEASE do not close it!

    When we are working on billing a work order, the work order has to be opened and saved and opened and saved and opened and saved so many times. When we hit save, why ...
  • Votes

    3

    DO NOT ALLOW WORK ORDERS WITH COMPLETED TIME TO BE DELETED!!!

    This should be an obvious reason why... Why is there not security in place to ensure PAYROLL records are safe? These need to be able to be saved and NOT altered.
  • Votes

    3

    include voided invoice numbers in uniqueness

    Please include an option or setting to allow voided work order and/or invoice numbers to be counted when entering WOs. There are times when we need to have the invoice ...
  • Votes

    1

    Add a cost line in the Invoice Details Columns

    Some things that we bill out are not in our inventory, and rather that clutter it with things we do not and will never stock, it would be nice to have a cost column added ...
  • Votes

    2

    Batch Invoices - Email and Print - Add Post Option When Sending

    We love the batch invoicing feature however it would be really nice to add one more thing to it - so that posting doesn't have to happen outside of invoicing, when you do ...
  • Votes

    3

    Display location in service orders menu from client window like you do ...

    From the client window, when you view the "completed orders" tab you can immediately identify the location for each order listed. Why is this information missing from the ...
  • Votes

    1

    Duplex Printing in Batch Seperated by Invoice

    I love that Sage has a Duplex option, however when you are printing a batch its printing all as if a single report so one invoice might be on the front and another on the ...
  • Votes

    1

    Pull labour charged to a work order into billing with materials

    It would be helpful to have the option to pull in labour and materials charged to the work order - whether the labour is on the work order itself or through daily payroll ...
  • Votes

    3

    Edit Partial Invoices before Posting

    When creating a partial invoice from Work Orders/Invoices/Credits, it automatically requires you to post the invoice. We should be able to edit it prior to posting.
  • Votes

    2

    Purchase Order (PO) is created, the information does not automatically ...

    This Came from a customer using SFO to create work orders. Currently, when a Purchase Order (PO) is created, the information does not automatically flow into the ...
  • Votes

    1

    1 click for charging CC Fee to Customers if they choose CC payment ...

    Due to the rising CC processing costs we would like a 1 click option if a Work Order customer chooses to pay us with credit card. Currently we have to manually key in ...
  • Votes

    1

    User ID for partial service invoices should be the user who actually ...

    Currently, when you create a partial invoice in the service receivables module, the user id for the partial invoice record is shown as the same user who created the ...
  • Votes

    2

    Create User Defaults for Service Order Entry

    It would be nice to have the ability for each user to have their own defaults for service order entry instead of the defaults set at the organizational level. It is great ...
  • Votes

    4

    Need a different credit card processor than Paya

    Please offer a different integrated credit card provider than Paya. Paya does not support a tap/swipe card reader. The only swiper that works is Magtek which has been ...
  • Votes

    5

    PO ship to address from work order when generated from WO

    For clients using the service module and generating POs from the WO, the shipping address on the PO could auto populate from the work order like it does from the job. ...
  • Votes

    2

    11-2 Email - Report attachment name defaults to "service Invoice & ...

    11-2 Email - Could the "Report attachment name Default to "Service Invoice & includes the actual invoice #" Accounts Receivable team wants this when trying to collect ...
  • Votes

    1

    Outstanding Deposits

    When receiving a Deposit of a Service Invoice the deposit automatically posts to the bank. I many cases the deposit isn't received at the time it is entered in the work ...
  • Votes

    2

    Would like to be able to add a link or bar code for payment on all ...

    would be valuable to our customers for fast and easy payment processing. A/R customers would benefit by not having to send a check, call us with a credit card and save ...
  • Votes

    3

    Customer issued standing purchase orders

    We would like the ability to record a standing purchase order from a service client, either for all their locations, or for each location individually, so that it ...
  • Votes

    1

    Need to be able to create a time and material billing for 11-2 off of ...

    We are having to do too much leg work to create an invoice. We should be able to utilize the actual job costs and have the system create the bill. Its very hard to grow ...