• Votes

    3

    Lock invoice number to order number in 11-2

    I would like the option to make the invoice number field auto-generate from the work order number, or be required to be the same as the work order number. This would be ...
  • Votes

    4

    See attachments to POs on the Work Order where the PO was generated

    Please add the ability to see all attachments on the WO including attachments on POs that were generated from the WO. Just like we can see all attachments related to the ...
  • Votes

    8

    Unable to edit a posted transaction without voiding the previous

    Unable to edit a posted transaction without sage voiding the previous, then when you search the work order or invoice it brings the “void” one up first. It should not be ...
  • Votes

    6

    Searchable Work Order Selection for Posting

    In 11-2 work orders->Post-> Multiple Records. This screen only displays/sorts by record numbers and not by any other column. Who would want this: Everyone that creates a ...
  • Votes

    5

    Allow an alternate GL Control account for S/R customer deposits

    Currently, using the "Deposit" entry on a Service Receivables Work Order creates a "credit memo" in Service Receivables. The Debit account can be specified when setting ...
  • Votes

    10

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    6

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    3

    ONE step warranty service invoice that pulls inventory and increases ...

    Would like to have a status of warranty that would pull parts from inventory and also post to a designated GL and Job.
  • Votes

    3

    Allow for Account and Subaccount fields to be associated with a ...

    When employees add parts to the invoice through SSO or when a dispatcher adds the parts in the 11-2 invoice details certain critical fields are populated but the Account ...
  • Votes

    6

    11-2 Service Work Orders and repeat billings

    Add the ability to generate regular, repetitive contract billings from an 11-2 Work Order (status 7) record. This enhancement request is forwarded on behalf of the ...
  • Votes

    7

    Add a cell/spot to show who posted the Service Inovice in 11-2 Work ...

    It would be helpful to have an additional User Cell or in the Record History in 11-2 to be able to see who posted the work order to Open. We have 2 departments that work ...
  • Votes

    8

    Work Order Salesperson Default

    Please default the Salesperson in WO from the client table. It would be really nice if you choose the option of default from client OR Job - but if not - client ...
  • Votes

    2

    11-2 Billing Cycle Tri-annual/Specific Months

    In 11-2 Billing cycle drop down it would be helpful to have an option to chose specific months. We have some clients that want a tri-annual contract or very specific ...
  • Votes

    2

    Have Service (SR) Contract Posting create WOs for generic dispatch ...

    Contracts are created and posted to generate an invoice. Perhaps this is a user error - but we still need a WO to satisfy the Mtc contract. We would like to be able to ...
  • Votes

    8

    When more than one person can open the same Work Order at once, it ...

    If we have our dispatch person and accounting person in the same work order updating notes, the first one that saves and exits will be erased when the second person exits ...
  • Votes

    6

    Create a "View Only" user permission for the Dispatch Board

    Please create an option for user permissions for the dispatch board to be "View-Only". We want to increase communication between the field and the office, and would be ...
  • Votes

    3

    Defaults set for Purchase Orders should also apply to POs created from ...

    You can currently create defaults for purchase orders, but these defaults do not apply to a purchase order that you create from 11-2 work orders. Example: We set all ...
  • Votes

    2

    Discount by Cost Type

    In service receivables it would be nice to apply a discount to items based on the cost type based on the customer.
  • Votes

    3

    Show date for each day in 5-day View

    When viewing the dispatch board in 5-day view it shows the day of the week in each column, but not the date. It would be very helpful to add the date in that column ...
  • Votes

    4

    Sage SSO App needs to incorporate the directions feature on work ...

    The Sage SSO App needs to incorporate the directions feature on work orders that the website has for techs.