• Votes

    5

    Run finance charges without charging finance charges on finance ...

    Please stop finance charges from including previous finance charges in the total assessable. OR Allow finance charges to be created but then edited before they are ...
  • Votes

    4

    Statement Date

    Regardless of the statement date all open invoices print on the statement. Make the statement date the actual cut off date. If its dated the last day of the month, ...
  • Votes

    3

    posting service contracts is blocked from new GL posting feature by ...

    When we turned on the new posting period to match transaction date box in 1-8, our service contract records in 11-2 will no longer post. If we turn off the feature we ...
  • Votes

    4

    Work order costs marked billed - prevent missed costs to customers

    When you bill out a service work order, it would be nice to be able to mark the costs for those jobs "billed" from the work order module. And then pull a report of what ...
  • Votes

    2

    dispatch board - Indicator or ability to see WO's for same location ...

    It would be great to have the ability to see if there are other work orders for the same location within a given amount of days. The amount of days could be a user ...
  • Votes

    2

    Calculating sales tax on only material under the Estimating (9), ...

    Calculating sales tax on only material under the Estimating (9), Assemblies (3) - When entering in a flat rate for our plumbers to use a part assembly for a job with ...
  • Votes

    6

    PAPERLESS - Invoice printing/emailing options at customer level

    Automatically email a copy of an AR/SR invoice upon posting to email(s) on file. It would be great to be able to choose on a customer level how to deliver invoices - ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    18

    Have the deposit on a work-order automatically apply to work-order

    When a deposit on a work-order is received it is just entered at the bottom of the work-order and a credit invoice is created. Would be nice if you could just receive ...
  • Votes

    5

    Have cash receipt and deposit date seperate.

    When a cash receipts is received it would be good if we could receive it without having to post it has a deposit at the same time. The date received and the date ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    11

    Service Receiveables 11-2

    Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...
  • Votes

    12

    When an invoice is created in the 11-2 screen, I would like to be ...

    This could save time by not having to click on the email link and then selecting an email address
  • Votes

    12

    Ability to save work order without assigning the invoice number and ...

    Customers who create work orders and then later invoice would like to be able to have the invoices post in the order they are invoiced not in the order the work order is ...
  • Votes

    9

    email on client location record

    Service Work Orders need to be emailed from the field to a Location Manager; a client has multiple Locations. Add 2 dedicated email fields to the Location record. When ...
  • Votes

    29

    Service Contract on Work Order

    WHO: HVAC and Plumbing Contractors that have clients with schedled maintenance service contracts WHAT: On the Work Order, create a new field called Service Contract. ...
  • Votes

    5

    Add Short Client name to Work Order Display preferences

    Need to add Short Client Name since many of our clients are identified thru the short name, not their long name. We need to be able to choose that as one of the fields ...