• Votes

    2

    Create a recurring service receivable revenue module

    Create a recurring service receivable module similar to 3-11 in Accounts Receivable. This would be helpful for monthly recurring revenue. Currently it is possible to ...
  • Votes

    2

    Client search

    I really would like to to have the option to search clients by short name like the older version of Sage. It has been a challenge to find some clients without having to ...
  • Votes

    4

    I need to be able to print monthly dispatch reports so our project ...

    We use the SSO time entry system coinciding with SAGE 100 and need to be able to print a monthly dispatch report through either one of the systems.
  • Votes

    9

    11-2 Work Order should not be voided after Service Order Costs have ...

    The system should not allow you to void a Work Order after costs have been posted. If you have posted costs through AP or Payroll that are charged to the work order, it ...
  • Votes

    5

    Be able to partially invoice for totally invoice a workorder without ...

    Many times our customers request us to send them the invoice to begin processing prior to our technicians being dispatch to the job. If we invoice the work-order in Sage ...
  • Votes

    3

    When our field techs enter parts in the Sage Service Operations module ...

    When I print our job cost journal to reconcile jobs, without the costs showing up in it we have to search in the WO invoicing screen and manually enter parts the field ...
  • Votes

    1

    Change it so I can set different required fields for work orders than ...

    I would make much more sense to seperate the work order/quote/invoice processes so things like required fields could be different for the 3
  • Votes

    10

    Add phases to Work Orders

    There are a lot of folks who would use Service to dispatch crews but cannot if they do phased work like subs in the new home sector.
  • Votes

    12

    Hide dispatch board columns/Multiple boards

    Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...
  • Votes

    5

    Time-off/Calendar notes

    Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...
  • Votes

    5

    Search for customer by phone number in look up window.

    When entering into look up windows attempting to search by customers full phone number it does not pull up any information based on search criteria entering the customers ...
  • Votes

    4

    Service Invoice Profitability Reports - Fix

    The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...
  • Votes

    1

    11-3 scheduling from the dispatch board, not pulling default Priority ...

    PROGRAM PROBLEM 11-2 - I have set my default priority on the dispatch tab. If I'm on the dispatch board and highlight a time frame and create a new work order the ...