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Votes
10
Add phases to Work Orders
There are a lot of folks who would use Service to dispatch crews but cannot if they do phased work like subs in the new home sector.by: Jim C. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
12
Hide dispatch board columns/Multiple boards
Would like to be able to only see technicians on dispatch board for certain groups such as only residential or only commercial. When a customer calls in the ...by: Danielle H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Time-off/Calendar notes
Notes should be more characters. The notes are also glitchey. Would also like to see the notes appear on the dispatch board under the appointment. Very difficult & ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
21
We would like to suggest that "Completed" work orders be able to be ...
We would like to suggest that "Completed" work orders be able to be viewed under the Client Screen. Currently when you put a work order into "Completed" status you must ...by: Jennifer H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Search for customer by phone number in look up window.
When entering into look up windows attempting to search by customers full phone number it does not pull up any information based on search criteria entering the customers ...by: lacey w. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Service Invoice Profitability Reports - Fix
The Service Invoice Profitability Reports do not summarize job costs correctly when more than one invoice is posted for a work order. The billing is summarized ...by: Kay K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
11-3 scheduling from the dispatch board, not pulling default Priority ...
PROGRAM PROBLEM 11-2 - I have set my default priority on the dispatch tab. If I'm on the dispatch board and highlight a time frame and create a new work order the ...by: Christina L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
3
Need to be able to add dispatch information to billed work orders
Work orders are billed daily. Time may be entered after the work order is billed. I need to be able to enter time to the work order after it is invoiced.by: Tracy R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Need to be able to delete a dispatch in SSO by admins
Currently in SSO there is no way to delete a dispatch on the dispatch screen. Ours change all the time and would be helpful to delete on the SSO module and not only in ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
8
Need to be able to open a WO without a client
We have to open WO's for jobs on recon or for bid jobs when a lot of the time we don't know who the client will ultimately be. Need a way to change the client on the WO ...by: Robin S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
Column for Location in Service Orders and Service Invoices lookup
I need a column for the name of the Location when looking up Service Orders or Service Invoices through the Client record. Currently I have to enter the name in the ...by: Elaine E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Add display lookup window for client PO in the service module - 11 - 2
would love to be able to search by Client PO #'s in 11-2 billing screenby: Jan H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Create a recurring service receivable revenue module
Create a recurring service receivable module similar to 3-11 in Accounts Receivable. This would be helpful for monthly recurring revenue. Currently it is possible to ...by: Rosie A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
Inventory on Edited Service Orders
When you edit a service order, the system will post the edited transaction before it will post the voided transaction. This is an issue as it will take the parts out or ...by: Kasie D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
18
Warn if 11-2 Work Orders and Invoices is creating a duplicate Order & ...
If two users create work orders but neither saves they will both have the same order and invoice numbers but the record numbers will be different. I have had several ...by: Stephan G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
7
Service Receivable - Service Locations on Sage 100 Contractor.
Service Receivable - Service Locations on Sage 100 Contractor. We have property management customers who restructure their management teams. In turn this causes ...by: Kim F. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Warning pop-up when a scheduled dispatch end time is before the start ...
For example: I enter the times manually and schedule Joe's service at Burger Den from 9 AM to 8 AM instead of the other way around. Sage allows this to happen and then ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Customer Deposits within the service module
We invoice exclusively through the service module. Customer deposits have to be entered 3-2 instead of a normal cash receipt. Yes, this tracks it to the work order so ...by: Bill S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Expand the API to address Service Work Orders
We have developed an on-line ordering website and are processing these orders through the service module. We would like the API to be expanded so that we could drop ...by: Rick G. | over a year ago | Last activity over a year ago | Status changed about a year ago | Service Receivables
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Votes
13
client statements
Please get rid of the form letter that is printed with the statements. It is not needed. Thank you! Brenda Hallby: Brenda H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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