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Votes
14
Attachments not viewable in SSO if document is located outside the ...
Documents that we attach in Sage menu 11-2 are not visible in SSO if we attach by creating a link to the file. Any item linked to somewhere outside of the Sage ...by: Ryan S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Markup % Hides Price
When printing out a service invoice in 11-2 whenever there's a markup % added to the invoice the price and the Ext Price are blank. I would like the computed total for ...by: Tristan H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
11
11-2 Add keyboard shortcut for the "calculate" function
Many functions have a keyboard shortcut like CTRL+D or whatever. Can you create one for the calculate function? Looking for it in SR 11-2 but would be helpful in ANY ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
4
Service statements - print in invoice date or # order, not record #
Please change the default sort of all the job, client, and service statements by invoice date instead of record #. This would be true for just about every other list ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
work order average cost
At the moment when using a part for a work order/service invoice, it automatically pulls what the default cost is, and not the average cost. We believe it would be more ...by: Tristan H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Expand Attachments function in Service Locations and Service Equipment
It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...by: Walt M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
5
Service Invoice Tab
It would be helpful to have more columns we could show in this display window. Some companys have several locations and sometimes when needing to find an old invoice it ...by: Jennifer H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
1
Permissions to Unassign Work Orders
Can you please set up a security permission for only certain users to have the ability to "Unassign Technician" from the dispatch board. Or even better- have the ability ...by: Travis F. | over a year ago | Last activity over a year ago | Status changed 9 months ago | Service Receivables
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Votes
3
Allow Status 8 to post to cost (inventory) to GL.
We have warranty work that often requires inventory parts, We cant use status 8 to close the order and take the invoice out of Status 7, because using Status 8 will not ...by: Lorri C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
In the 11-2 service workorder, the client look up should be by last ...
In prior versions, prior to 19.5 when in the 11-2 screen, when searching for a customer name, in the client pull down, using the f4 look up function, it searches by first ...by: Regina S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
10
Visual Flag for Client Statuses
I need a couple of flag fields on the client record (just a toggle on-off is fine) that show up on the work order header 11-2 as soon as the client name is selected. My ...by: Maria V. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
9
Client Service Statements Should use the Invoice date not the Work ...
When sending a Service statement to clients the Inv. Date should be the date that is in the Billing Tab Invoice Date Box. Currently the Invoice date on the statement is ...by: Nathan T. | over a year ago | Last activity over a year ago | Status changed 9 months ago | Service Receivables
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Votes
9
Work Order Completed but not yet Billed
The Status of a Work Order Should automatically change to complete once the Filed Tech has completed the work and finished his report in the field. That would allow for ...by: Nathan T. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
3-6 client equipment is tied to a client location but wont populate in ...
We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...by: Veronica M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
12
Add keyboard shortcuts - EVERYWHERE
Please make it easier to navigate through tabs and pages without using the mouse, especially in service orders.by: Gretchen H. | over a year ago | Last activity about a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Service WO template should exclude the payroll labor from original ...
We took an existing service invoice record and created a template from it. When we looked at it in SSO, it brought over the original payroll hours. This should not ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
11
client / location warning for Service
Ability to create warnings for various issues for a client, location, job, etc. Works like vendor certificates.by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
location tax district for WO's not pulling in
The locations have a tax district field/column, but when you create a WO for that location, it is not filling in the tax district, like it would if you were billing a job ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
6
WO numbering default to next needs to be the highest next
Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at ...by: Charlene D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables
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Votes
2
Sales Zip code report
We need a report that shows how many works orders are performed within a zip code within a specified date range. We live in a big city where we need to split it up for ...by: Sammy R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Service Receivables

