• Votes

    2

    Expand Attachments function in Service Locations and Service Equipment

    It would enhance the utility of the Service Locations and Service Equipment tables to have Attachments specific to a Service Location record (not the table) or a Service ...
  • Votes

    5

    Service Invoice Tab

    It would be helpful to have more columns we could show in this display window. Some companys have several locations and sometimes when needing to find an old invoice it ...
  • Votes

    4

    Statement Date

    Regardless of the statement date all open invoices print on the statement. Make the statement date the actual cut off date. If its dated the last day of the month, ...
  • Votes

    3

    posting service contracts is blocked from new GL posting feature by ...

    When we turned on the new posting period to match transaction date box in 1-8, our service contract records in 11-2 will no longer post. If we turn off the feature we ...
  • Votes

    4

    Work order costs marked billed - prevent missed costs to customers

    When you bill out a service work order, it would be nice to be able to mark the costs for those jobs "billed" from the work order module. And then pull a report of what ...
  • Votes

    2

    dispatch board - Indicator or ability to see WO's for same location ...

    It would be great to have the ability to see if there are other work orders for the same location within a given amount of days. The amount of days could be a user ...
  • Votes

    2

    Calculating sales tax on only material under the Estimating (9), ...

    Calculating sales tax on only material under the Estimating (9), Assemblies (3) - When entering in a flat rate for our plumbers to use a part assembly for a job with ...
  • Votes

    6

    PAPERLESS - Invoice printing/emailing options at customer level

    Automatically email a copy of an AR/SR invoice upon posting to email(s) on file. It would be great to be able to choose on a customer level how to deliver invoices - ...
  • Votes

    4

    Track commissions as they are paid

    It would be great if Sage 100 Contractor had the ability to track commissions on Service Receivables sales based on when invoice is paid. I have previously used Sage 100 ...
  • Votes

    11

    3-3-1 cash receipt - ability to reprint for customers that have ...

    need to reprint receipts for customers that have lost or misplaced them. We always offer to reprint an invoice with zero balance but some customers just want the receipt
  • Votes

    1

    11-2

    I would like to have the ability to select a GL sales account for a "part" when it is needed to be different from the default acct # for example: we have set up a ...
  • Votes

    2

    Phone number on Client's Location

    Please give the ability to have the phone number entered in the location to over ride the phone number in the client's record when printing the work order. We have some ...
  • Votes

    3

    SR Invoice Duplicate Numbers

    We have multiple users working at the same time in Service module; creating and saving records. When using the “NEXT” feature, two users could start a record within ...
  • Votes

    1

    Work Order Scheduled Field-Add ability to RENAME

    When using the F7 key in the Scheduled Field in a work order, you are not allowed to rename that field. Why not?
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    11

    Service Receiveables 11-2

    Is there a way to make the Status Option of "Review" an actual option? I want to be able to review my Work Orders before posting them, but at the same time keeping them ...
  • Votes

    16

    11-2 Service order costs need to show if hours were REG, OT, or DT

    In the work order screen, if you go to view, Service Work Order costs need to not only show hours, but the type of hours (regular, overtime, premium time). Also, when ...
  • Votes

    28

    It would be very helpful to be able to have more than 1 work order ...

    Allow multiple work orders open at a time. Anyone who works in the system would probably find it helpful to not have to close what they are in to pull up a different ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    11

    Move inventory on completed work orders

    Currently you can't have inventory allocated to a work order by setting the work order to complete, and you can't enter a $0 invoice. The only way to move the stock ...