• Votes

    7

    11-2 Invoice Detail - Markup%

    In 11-2, The Invoice Detail Tab. Having the ability to Markup individual line items. Right now it marksup the whole invoice.
  • Votes

    7

    quotes in service receivable

    CAN WE HAVE A WAY TO CLEAR OUT ALL OLD QUOTES(AT LEAST ONE YEAR OLD) AT THE END OF YEAR
  • Votes

    7

    maintain quote information on Service Work Order

    It would be nice to be able to see what was quoted vs what was billed on a work order; when you change a work order to a quote, and the billing information changes, you ...
  • Votes

    7

    Service Receivable - Service Locations on Sage 100 Contractor.

    Service Receivable - Service Locations on Sage 100 Contractor. We have property management customers who restructure their management teams. In turn this causes ...
  • Votes

    7

    Add a cell/spot to show who posted the Service Inovice in 11-2 Work ...

    It would be helpful to have an additional User Cell or in the Record History in 11-2 to be able to see who posted the work order to Open. We have 2 departments that work ...
  • Votes

    7

    Inventory on Edited Service Orders

    When you edit a service order, the system will post the edited transaction before it will post the voided transaction. This is an issue as it will take the parts out or ...
  • Votes

    7

    Client Account Status Warning for New Work Orders

    When a customer account has been closed, Sage gives no warning when a new work order is being created. I closed a customer account, due to non-payment, and just ...
  • Votes

    6

    Work Order 11-2 Open on Invoice Details Tab

    When opening the Work Order Screen(11-2), it opens on the Location Tab. Would really love it to open on the Invoice Details Tab.
  • Votes

    6

    PAPERLESS - Invoice printing/emailing options at customer level

    Automatically email a copy of an AR/SR invoice upon posting to email(s) on file. It would be great to be able to choose on a customer level how to deliver invoices - ...
  • Votes

    6

    3-6 client equipment is tied to a client location but wont populate in ...

    We are an HVAC company and use 11-2 to create work orders for our technicians to go out on calls. In 3-6 we utilize the location tab and equipment tab for clients who ...
  • Votes

    6

    11-2 Service Work Orders and repeat billings

    Add the ability to generate regular, repetitive contract billings from an 11-2 Work Order (status 7) record. This enhancement request is forwarded on behalf of the ...
  • Votes

    6

    Dispatch board - turn off Sat & Sun so they do not display if not ...

    We do not generally work on Saturday & Sunday. I have those days turned off on the calendar options, but they still show up on the dispatch board taking up unnecessary ...
  • Votes

    6

    Column for Location in Service Orders and Service Invoices lookup

    I need a column for the name of the Location when looking up Service Orders or Service Invoices through the Client record. Currently I have to enter the name in the ...
  • Votes

    6

    Service Receivables Billing Rates

    Add functionality to Service Receivables to be able to apply different billing, markup and overhead rates for materials to different clients. Be able to apply T&M ...
  • Votes

    6

    WO numbering default to next needs to be the highest next

    Many companies have their WO #s set to skip during entry so that the number is assigned when the records are saved because they have more than one user creating them at ...
  • Votes

    6

    Create Outlook Calendar File Attachments That Can Be Emailed

    A handy feature for the dispatch board and appointments would be for the system to create and email an Outlook calendar file attachment to customers and technicians. This ...
  • Votes

    6

    Automate Location Records in 11-2 Work Orders

    A common problem we seem to encounter is that nobody enters location records, and instead re-enters the location information in 11-2. It would be nice if the system ...
  • Votes

    6

    Searchable Work Order Selection for Posting

    In 11-2 work orders->Post-> Multiple Records. This screen only displays/sorts by record numbers and not by any other column. Who would want this: Everyone that creates a ...
  • Votes

    6

    Service Order Name/Description should display when I enter Work Order ...

    When I enter in a Work Order # into an AP Invoice (4-2) or into a Payroll Record (5-2-2), it would be nice if I could see the name/description of the job. Some times ...
  • Votes

    6

    Option to update prices in existing work orders

    We do monthly, yearly and various other time frame services on equipment we install. We do not use service contracts. We have agreements with our customers that if ...