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Votes
2
Allow Oppo, Quote, or Order notifications to Company's Account Manager
I should be able to select the Company's Account Manager when creating notifications for Opportunities, Quotes, or Orders. This is related data & important to a Account ...by: Dana Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Create an option to process a returned ck from a customer and add the ...
Create a function to process a return check from a customer adding adding the bank charges and to reflect on customer's account.by: Claudia A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM address field length - data truncated in Sage 100 integration
CRM address fields default to 40, Sage 100 addresses are 30 characters. When promoting to a customer/order the full length CRM address gets truncated in Sage 100. ...by: P F. | over a year ago | Last activity 2 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Sage Sales Order connected to Sage CRM Opportunity link to Customer ...
If the Sage CRM Opportunity field is filled on a Sales Order when viewed from Sage 100 or the Sales Order screen was launched from Sage CRM, the Customer No. field is not ...by: Michele H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Enter a part on the fly when entering an Alternate or Alias.
I would like to be able to enter a part on the fly while entering an alternate part # or alias. Enter the alt # get a warning this part does not exist would you like to ...by: lorelei c. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
please reinstate the company name on the icon displayed at the bottom ...
We used to me able to easily know which company we were toggling through because the company name was displayed on the icon. Now all we see for any open company is Sage ...by: Colleen K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
15
Purge Prospect quotes task
Currently there isn't a utility to delete Sage CRM Prospect quotes from Sage100. The quotes have a type of P and the standard utilities only by purging items with a Q. ...by: Christine K. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Create a Ship Via Code field in the saved ship to Addresses
In customer maintenance you can set a ship via code to auto populate in an order once you choose that customer. Make it possible to add that option to the Ship to ...by: Jennifer J. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Entering a new order via Sage CRM cannot see City and State fields of ...
When selecting to create a new order when you have not got a company selected in CRM, one cannot see the city and state fields of the company list. Therefore, if you have ...by: Avron K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Add more ship to addresses in Customer Profile
We have a customer that has more than 20 ship-to addresses. I would love to see an option to add more than 20by: Debbie M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
i would like to be able to add another deposit to a cash receipts ...
Instead of going directly to post a cash receipt deposit, could the system ask if you have another deposit to enter. Then several ACH deposits could be enterred in the ...by: Pam B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Customer Maintenance "Items" page
This drop-down page should show the year-to-date sales rather than just the first quantity sold in the current year (or whichever year). We have customers who order the ...by: Sheila N. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
See a Notification that a Memo exists against a line item in Customer ...
To be made aware a Memo exists against a line item instead of having to double click each line item to see if there is an note entered against it. Some ideas: -have a ...by: Tosha R. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Sales Order & Quote History screens, when previewing, a small window ...
When previewing an invoice, a small window flashes on the screen that isn't there long enough to read. It's actually quite bothersome & just seems to interfere with ...by: Janet S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
Last contact / Interaction Date report
I need a report that allows me to implement an account lead policy. Ideally, I need to track accounts that have not had any attempts to contact or new notes in the ...by: Bill E. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
7
Inventory Inquiry History Tab - ability to have warehouse default to ...
We have several warehouses. When we check Item Inquiry (History -Tab 4), the system automatically defaults to the main warehouse. Users in other warehouses have to ...by: Ed W. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
order entry by role
we would like to limit order entry access to specific customer numbers based on user role. For example, only those in the warranty user role should be able to enter ...by: sarah l. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
When looking up invoices in Customer Maintenance, the forward/back ...
should apply only to that customer's invoices. In 4.5, they scroll through all invoices. Thus, if you want to look through a customer's invoices for a certain ...by: Melinda B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
CRM - SQL French Collation
Hi, In CRM the supporter collation for French language should be Accent Insensitive CI_AI. Because a lot of name in French has accents and this causes to have data ...by: Stéphane S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Change customer support looped music every so often.
Current one has been there a long time and is of poor quality also. If one is aggravated at having to call support. Then have to be on hold for an extended period of ...by: Paul H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)