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Votes
65
Email invoice directly from AR/SO
There should be a "Email" button when viewing invoices where you could resend a copy of an invoice/PO/SO, etc.by: Lynette S. | over a year ago | Last activity about a month ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
Look up cutomer information by customer number or name.
In customer maitenance, be able to look up cutomer information by customer number or name.by: Beverly D. | over a year ago | Last activity 3 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
142
Show all cash receipts in Customer Maintenance.
Currently, cash receipts that are entered directly to GL accounts are not shown in Customer Maintenance resulting in an incomplete view of a customer's payment history.by: Larry G. | over a year ago | Last activity 4 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Customer Maintenance Accounts Receivable
In Customer Maintenance, can we please have the option to attach multiple files instead the just the one currently.by: Suzanne L. | 11 months ago | Last activity 4 months ago | Status changed 11 months ago | Customer Mgment (CRM)
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Votes
5
CRM address field length - data truncated in Sage 100 integration
CRM address fields default to 40, Sage 100 addresses are 30 characters. When promoting to a customer/order the full length CRM address gets truncated in Sage 100. ...by: P F. | over a year ago | Last activity 5 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
SALES ORDER ENTRY, CHANGE TERMS CODE
I would love if I could allow access to change the terms code in the Sales Code Entry module. Not to maintain any of the codes, or to be able to change it in the ...by: NICOLE P. | over a year ago | Last activity 6 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Lock Customer Memo Notes
There have been times where people will go into a memo note and either erase the existing notes or add notes that does not pertain to the memo note description. Can ...by: Jessica C. | 9 months ago | Last activity 4 months ago | Status changed 9 months ago | Customer Mgment (CRM)
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Votes
1
Automatic input of customer info in chat.
Support chats can be clunky and sometimes the needed info is not easily found. Allow the chat to pull Customer Number, Version number and User name from the software ...by: Kellen N. | 8 months ago | Last activity 8 months ago | Status changed 8 months ago | Customer Mgment (CRM)
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Votes
15
Purge Prospect quotes task
Currently there isn't a utility to delete Sage CRM Prospect quotes from Sage100. The quotes have a type of P and the standard utilities only by purging items with a Q. ...by: Christine K. | over a year ago | Last activity 9 months ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
please reinstate the company name on the icon displayed at the bottom ...
We used to me able to easily know which company we were toggling through because the company name was displayed on the icon. Now all we see for any open company is Sage ...by: Colleen K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Enter a part on the fly when entering an Alternate or Alias.
I would like to be able to enter a part on the fly while entering an alternate part # or alias. Enter the alt # get a warning this part does not exist would you like to ...by: lorelei c. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Sage Sales Order connected to Sage CRM Opportunity link to Customer ...
If the Sage CRM Opportunity field is filled on a Sales Order when viewed from Sage 100 or the Sales Order screen was launched from Sage CRM, the Customer No. field is not ...by: Michele H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
25
We would like to integrate vendors in MAS with their CRM records and ...
We would like to be able to link our vendors with their records in CRM and create PO's, drill into existing PO's, etc.by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
10
CRM zip code look up
Ability to have a zip code look up tool when setting up a new prospect or customer in CRM, just like you have in MAS. When then customer is created in MAS from CRM, if ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Improve prospect quoting capabilities in SageCRM EES
We need to be able to select which division a prospect is related to. Currently, the Prospect quote is associated with only one division. Our divisions are branded ...by: Ann M. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
9
Create a link to Sage CRM within MAS EES. No way to use it within the ...
Within the MAS EES product, there is no way to launch SAGE CRM. You have to use a bookmarked link in Internet Explorer to lauch the product. Who is going to remember ...by: Cliff A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
18
CUSTOMER NUMBER OR CODE
WE R UNABLE TO CHANGE CUSTOMER NUMBER OR CODE IF CUSTOMERS COMPANY NAME CHANGESby: andy y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
20
PUT A TOTAL COUNT ON EVERY PICKING TICKET FOR W/H PERSONS
AS A CUSTOMER SERVICE REP I GET A REQUEST EVERY WEEK RE: ERRORS IN SHIPMENT. IF THERE WAS TOTAL COUNT AT THE BOTTOM OF EVERY PICKING TICKET FOR THE WAREHOUSE TO DOUBLE ...by: Barbara C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Create an option to process a returned ck from a customer and add the ...
Create a function to process a return check from a customer adding adding the bank charges and to reflect on customer's account.by: Claudia A. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Allow Oppo, Quote, or Order notifications to Company's Account Manager
I should be able to select the Company's Account Manager when creating notifications for Opportunities, Quotes, or Orders. This is related data & important to a Account ...by: Dana Y. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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