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Votes
8
CRM password automatically update when you change Accpac password
When a user updates their password in Accpac, can it automatically update within CRM so the administrator doesn't have to go in and reset their CRM password every time a ...by: Molly C. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM - If only one Accpac company linked, skip dropdown on Promote
When you click Promote to Customer (or Vendor), if only one Accpac company is linked to CRM (which I've found is the majority of setups), skip the need to choose the ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
CRM - Add "Clear" button to filter boxes
On all filter boxes for list pages, add a Clear button, that will reset all the fields in the filter to their default values. Very painful to have to go through each ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
CRM Quotes/Orders - Allow choosing a Person's Address as Ship-To
When creating a Quote/Order it would be nice to allow the user to choose the contact (Person) from the company within CRM to ship-to. This would populate the Ship-To ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Add BOM selection in CRM's Order Entry sData screen
We have clients that are a heavy BOM & CRM users. A big number of their orders have the Kit/BOM field and/or Customers item number needing to be filled in right at ...by: Mach Z. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Copy Orders - Allow OPPOID and COMPANYID editing for CRM
When using the Copy Orders function, have the ability to change the resulting Quote/Order's CompanyID and OPPOID fields. This would be helpful for cloning Quotes/Orders ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
File Mail Merge documents under the Company Library not the User
Mail Merge documents are filed under the User that created them. They should be filed under the Company they are created for so all entries in the Document tab reside in ...by: Laura K. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
8
Ability to enter a quote for a specific person and/or address.
We need to be able to enter a quote for a specific person and/or address. Currently the bill-to address for a quote is ALWAYS the company default address. An additional ...by: Mary O. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Planned
17
crm copy quote
In CRM, we need to be able to create a new quote based on a copy of an existing quote. Can we have a feature to copy a quote to a different company/person/opportunity. ...by: Mary O. | over a year ago | Last activity about a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
5
Merge Cases
It is quite often that a customer will either forget to use the case reference number in the subject or they will send a followup case that relates to the same issue and ...by: Erica G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Reopen Closed Case Email
It is quite frequent that a customer will ask a followup question to a solved case. If they actually use the same reference number in the subject line for that same ...by: Erica G. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
3
crm - Inherit Company details when Creating a Person
At the moment most of the obvious fields are inherited from the company record. However the following two are not - these are very important to ensure that the manager ...by: Ian L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
6
CRM - Change pointer to hourglass when processing.
when clicking Save, or Change, or any activity that requires the user to wait for the system to process, please change the pointer to the hourglass pointer, to inform the ...by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
CRM - Add filter box to the Company->Person tab's list
All other lists seem to have a filter box next to them, this one seems overlooked.by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Communication reports filter off Groups in SageCRM
We are constentally having to manually check on accounts one at a time to find out if our staff contacted them. If we could simply create a group, run a report with date ...by: Garrett H. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
1
Retracted*
--by: Stacy D. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
11
Sure would be nice when a customers information is entered ...
Right now we have to delete an order and redo it just to get a correct address for that order.by: Rebecca B. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
crm address search
You are unable to do a search of all the company address from the company search screen. It will only find the address that has been flagged as default. The point of CRM ...by: Ian L. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
2
Support Collections Manager for Sage CRM & Sage 300 ERP
The SageCRM Collections Manager for Sage 300 ERP is an excellent product written by Andrew Blackmore that appears to be in beta. "Once your unpaid Sage ERP Accpac ...by: Scott S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)
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Votes
4
Sage CRM - Installer - include IIS Settings
Create a Sage CRM installer that includes IIS settings. This will reduce the installation time significantly.by: Scott S. | over a year ago | Last activity over a year ago | Status changed over a year ago | Customer Mgment (CRM)